Claims Repair Specialist

2 hours ago


Perth, Western Australia Aviva Full time
Job Title: Claims Repair Specialist

Aviva is seeking a skilled Claims Repair Specialist to join our UKGI Claims Supply Chain Team. As a key member of our team, you will be responsible for motivating external suppliers and Aviva employees to improve property repair claims performance.

About the Role:

The successful candidate will have technical property/buildings knowledge, excellent interpersonal and influencing skills, and a strong understanding of property claims from being out in the field. You will work closely with our suppliers to identify opportunities for improvement and drive change to enhance customer experience.

Key Responsibilities:
  • Review performance and oversee actions to improve service, accurate costing, safety, and quality on all types of property claims.
  • Use technical knowledge and relationship management skills to identify opportunities and motivate others to change and improve quality.
  • Provide assurance and context to senior management to enable holistic change.
What We Offer:

As an Aviva colleague, you will enjoy a range of benefits, including a starting salary of circa £45,000, bonus opportunity, generous pension scheme, 29 days holiday plus bank holidays, and up to 40% discount on Aviva products. You will also have the opportunity to make a difference through our Aviva Communities and use your 3 paid volunteering days to help others.

We are an inclusive employer and welcome applications from all backgrounds and experiences. We consider all forms of flexible working, including part-time and job shares, and offer a range of benefits to support your wellbeing.


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