Roster Coordinator

4 weeks ago


Horsley Park, New South Wales, Australia HammondCare Full time

About the Role

HammondCare is seeking a skilled Roster Coordinator to join our team in the Illawarra region. As a Roster Coordinator, you will be responsible for providing scheduling services to our clients and staff, ensuring that care workers are allocated to clients in a fair and efficient manner.

Key Responsibilities

  • Manage and administer client and staff schedules, ensuring that rounds are set up with consideration to consistency, efficiency, and fairness.
  • Actively participate as a member of the centralised support team and provide system and staff administration by maintaining up-to-date data on care worker information.
  • Provide exceptional time management skills and the ability to manage multiple deadlines.

Requirements

  • Demonstrated experience and/or qualifications in customer service, scheduling/rostering, data analytics, or call centre.
  • Exceptional communication and coordination skills.
  • A natural problem solver with a high level of attention to detail.

About HammondCare

HammondCare specialises in Aged and Dementia Care, Palliative Care, Rehabilitation, Mental Health services for older people, and other related Health and Aged Care services. We provide these services through Home Care, Sub-Acute Hospitals, and Residential Aged Care.

Culture

HammondCare At Home has a relationship-based approach to care, and our team members take the time to fully understand the individual needs of every person we care for.

Benefits

  • Maximise your take-home pay with NFP salary packaging.
  • HammondCare offers its staff excellent training and career development opportunities.
  • Full training is provided with local offices and local managers.

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