Reservations Manager

4 weeks ago

Brisbane, Queensland, Australia Buscojobs Full time

Company Description

Reservations Manager - Shape the Guest Journey from the First Hello

Sofitel Noosa Pacific Resort, part of the Accor group, is gearing up for an exciting Q4 2025 relaunch following a multi‑million‑dollar transformation that will set a bold new benchmark for luxury on the Sunshine Coast. From reimagined guest rooms to striking public spaces and Noosa's hottest new dining and drinking destination, every detail is crafted to impress.

Join the most dynamic, sought‑after workplace in Noosa - where ambition meets opportunity and every day celebrates the best of coastal living.

Join us for Noosa's next chapter.

Job Description

What you bring

As Reservations Manager, you'll be the architect of first impressions - leading a passionate team to deliver seamless booking experiences, maximise revenue, and ensure every guest's journey begins with confidence and care.

  • Lead the reservations team to deliver exceptional service and accurate bookings across all channels
  • Manage room inventory, rate strategies, and distribution systems to optimise occupancy and revenue
  • Collaborate with Sales, Front Office, and Revenue teams to align strategies and drive performance
  • Monitor and respond to guest enquiries with warmth, professionalism, and attention to detail
  • Train and mentor team members to uphold Sofitel's luxury standards and Heartist service principles
  • Analyse booking trends, prepare reports, and contribute to forecasting and budgeting
  • Ensure compliance with brand standards, policies, and data privacy regulations

Qualifications

Why Join Us?

Proven experience in hotel reservations or front office leadership

Strong understanding of revenue management, distribution systems, and booking platforms (Opera preferred)Excellent communication, organisational, and problem-solving skillsA passion for guest service and a commitment to luxury standardsAbility to lead, motivate, and develop a high-performing teamFull Australian working rightsFlexible availability across a rotating roster, including weekends and public holidays

Ready to elevate your career in luxury hospitality?

Apply today and help shape Noosa's next chapter.

Additional Information

As part of Accor, one of the world's leading hospitality groups, we offer global career pathways, exclusive Ambassador benefits, and access to industry-renowned training through the Accor Hotels Academy.

Our Ambassadors enjoy :

30% off food & beverage at Accor properties worldwideGenerous Accommodation discounts at 4,500+ Accor properties across 110 countries.Professional Development via the Accor Hotels AcademyCareer mobility across Accor's global brandsA commitment to diversity, inclusion, and promoting diverse talent.#J-18808-Ljbffr

  • Group Reservations

    2 weeks ago

    Brisbane, Queensland, Australia At Full time

    Add expected salary to your profile for insightsAre you ready to do what you love?Join us as the Group Reservations & VIP Manager at either Manly Wharf or Howard Smith Wharves.Owned and operated by hospitality and tourism specialists Artemus Group, Manly Wharf is Sydney's iconic waterfront destination, blending heritage charm with a vibrant community...

  • Reservations Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia beBeeReservations Full time $60,000 - $70,000

    **Job Title:** Reservations AgentAre you a customer service expert with a passion for hospitality? Do you enjoy working in a fast-paced environment and have excellent communication skills?As a Reservations Agent, you will be responsible for managing bookings, coordinating room blocks, and providing exceptional customer service to our guests. You will also be...

  • Reservations Agent

    1 week ago

    Brisbane, Queensland, Australia Marriott International, Inc Full time

    **Job Number** 24162920**Job Category** Reservations**Location** The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management**COMPANY**The more you travel, the more your well-being can get left behind. But there's a place that doesn't come with...

  • Senior Reservation and Group Management Professional

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCareer Full time $80,000 - $120,000

    Maximize your career potential as a Group and Reservations Specialist.This role is pivotal in driving hotel revenue by effectively managing reservations and delivering exceptional guest experiences.Main responsibilities include:Ensuring seamless reservation management in line with industry standards, while providing outstanding customer service to internal...

  • Central Reservations Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia beBeeReservation Full time $75,000 - $110,000

    Job Opportunity:"," "Central Reservations Coordinator"," "Manage bookings, handle customer inquiries, and work with our team to deliver excellent service. If you have experience in a high-volume reservations or customer service role and are proficient in Microsoft Office Suite, we want to hear from you."," "We offer hybrid working arrangements, opportunities...

  • Reservations Agent

    2 weeks ago

    Brisbane, Queensland, Australia Marriott International, Inc Full time

    **Additional Information** Reservations Agent (Maternity Cover)**Job Number** 24177433**Job Category** Reservations**Location** Brisbane Marriott Hotel, 515 Queen Street, Brisbane, Queensland, Australia VIEW ON MAP**Schedule** Part-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-ManagementAs Marriott International's** **flagship brand,...

  • Central Reservations Administrator

    2 weeks ago

    Brisbane, Queensland, Australia Civeo Full time

    **Position overview -**We are currently seeking a detail-orientated and customer-focused Central Reservations Administrator to join our dynamic team. In your role, you will be responsible for managing and coordinating reservations, liaising with travel companies, & working with Civeo Village teams. Your role will involve ensuring a seamless travel booking...

  • Groups Reservations Agent

    3 weeks ago

    Brisbane, Queensland, Australia ibis, ibis Styles, ibis budget Full time

    Join to apply for the Groups Reservations Agent role at ibis, ibis Styles, ibis budget6 days ago Be among the first 25 applicantsJoin to apply for the Groups Reservations Agent role at ibis, ibis Styles, ibis budgetGet AI-powered advice on this job and more exclusive features.Company DescriptionSituated in the heart of the Brisbane CBD, with views out over...

  • Groups Reservations Agent

    3 weeks ago

    Brisbane, Queensland, Australia ibis, ibis Styles, ibis budget Full time

    Join to apply for the Groups Reservations Agent role at ibis, ibis Styles, ibis budget6 days ago Be among the first 25 applicantsJoin to apply for the Groups Reservations Agent role at ibis, ibis Styles, ibis budgetGet AI-powered advice on this job and more exclusive features.Company DescriptionSituated in the heart of the Brisbane CBD, with views out over...

  • Reservations Consultant

    4 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.About UsCruise Whitsundays, based in Airlie Beach, is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays,...