Coffee Industry Account Management Specialist

2 weeks ago

Parramatta Park, Queensland, Australia beBeeGrowth Full time $90,000 - $250,000
Account Manager - Coffee Industry Expert

We are seeking a highly skilled and ambitious Account Manager to join our team at the heart of the coffee industry.

This pivotal role will see you manage a portfolio of loyal roasters while driving exciting new business opportunities – the perfect balance of relationship management and growth.

  • Manage & grow accounts: 70% of your role focused on nurturing and expanding relationships with established roasters.
  • Drive new business: 30% focused on spotting opportunities and developing new accounts.
  • Make a commercial impact: Negotiate pricing, contracts, and margins while staying ahead of coffee market trends.
  • Collaborate across teams: Work with operations, logistics, and quality to deliver an outstanding customer experience.

Key Responsibilities:

  • Nurture and expand relationships with existing roasters by providing exceptional service and identifying opportunities for growth.
  • Develop and implement strategies to drive new business and increase revenue.
  • Negotiate contracts and pricing to ensure optimal commercial outcomes.
  • Collaborate with cross-functional teams to deliver exceptional customer experiences and meet business objectives.

Requirements:

  • Ambitious, energetic, and eager to learn and progress in the coffee industry.
  • Proven track record in account management, sales, procurement, or bringing transferable skills.
  • Excellent communication and negotiation skills with the ability to build strong relationships with clients.
  • Possess passion or curiosity for the coffee industry (green coffee, roasting, or specialty).
  • Flexible with onsite work, especially during onboarding, to get aligned with the team.

What We Offer:

  • Join a small, engaged team where your contribution truly matters.
  • Enjoy a hands-on role with clear rewards for performance.
  • Learn from seasoned industry professionals and gain exposure to the global coffee commodity market.
  • Grow in a supportive, collaborative environment that values initiative, energy, and development.

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