Customer Service and Support Officer
1 week ago
We are seeking a highly skilled Customer Service and Support Officer to join our team at Ignite. As a key member of our operations team, you will play a critical role in providing exceptional customer service and support to our clients in relation to travel documents.
The successful candidate will be responsible for:
- Conducting customer interviews to gather information and resolve queries
- Preparing and sorting evidence documents and attachments for travel document applications
- Undertaking quality assurance checks of travel documents, including application forms, prior to and post-print
- Issuing authentications, apostilles, and certificates of no impediment
To be successful in this role, you will possess:
- Strong attention to detail and excellent customer service skills
- Excellent communication and interpersonal skills
Additionally, you will be required to:
- Meet the mandatory requirements of being an Australian citizen or holding a baseline clearance
We are looking for a dedicated and customer-focused individual who is passionate about delivering exceptional service and support. If you are a motivated and organized individual with a strong attention to detail, we encourage you to apply for this exciting opportunity.
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Family Support Services Manager
4 days ago
Canberra, ACT, Australia Capability Support Full timeJob SummaryCapability Support is a leading provider of services to individuals and families in need. We are seeking a highly skilled and experienced Family Support Services Manager to oversee and develop support programs for children and young people.Key ResponsibilitiesProgram Development and ManagementDevelop and implement trauma-informed support programs...
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Branch Support Officer
6 days ago
Canberra, ACT, Australia ACT Government Full timeAbout the RoleThe ACT Government is seeking a highly organized and customer-focused Branch Support Officer to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key ResponsibilitiesProvide high-quality customer service to clients via phone, email,...
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Family Support Services Director
5 days ago
Canberra, ACT, Australia Capability Support Full timeJob SummaryCapability Support is a leading provider of services to individuals and families in need. We are seeking a highly skilled and experienced Family Support Services Manager to oversee and develop support programs for children and young people.Key ResponsibilitiesOversee the delivery of trauma-informed support that achieves positive outcomes for young...
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Customer Service Officer
13 hours ago
Canberra, ACT, Australia Nexia Full timeAbout the RoleNexia Canberra is seeking a highly motivated and customer-focused individual to join our NDIS Division as a Customer Service Officer. In this role, you will be the first point of contact for NDIS participants, providing high-quality Plan Management Services and advice.Key ResponsibilitiesProvide exceptional customer service and support to NDIS...
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Customer Service Officer
15 hours ago
Canberra, ACT, Australia Nexia Full timeAbout the RoleNexia Canberra is seeking a highly motivated and customer-focused individual to join our NDIS Division as a Customer Service Officer. In this role, you will be the first point of contact for NDIS participants, providing high-quality Plan Management Services and advice.Key ResponsibilitiesProvide exceptional customer service and maintain...
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Customer Service Representative
1 week ago
Canberra, ACT, Australia Chandler Macleod Full timeAbout the RoleChandler Macleod is seeking a highly skilled and experienced Contact Centre Officer to join our team. As a Contact Centre Officer, you will be responsible for providing exceptional customer service to applicants, their nominees, and other callers to the relevant NRS 1800 number.Key ResponsibilitiesProvide inbound and outbound telephony support...
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Parking Enforcement Officer
5 days ago
Canberra, ACT, Australia Wilson Parking Australia 1992 Pty Ltd Full timeParking Enforcement Officer Role OverviewAt Wilson Parking Australia 1992 Pty Ltd, we are seeking a skilled Parking Enforcement Officer to join our team. As a Parking Enforcement Officer, you will be responsible for ensuring the smooth operation of our parking facilities, providing exceptional customer service, and maintaining a safe and secure environment...
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Parking Enforcement Officer
5 days ago
Canberra, ACT, Australia Wilson Parking Australia 1992 Pty Ltd Full timeParking Enforcement Officer Role OverviewAt Wilson Parking Australia 1992 Pty Ltd, we are seeking a skilled Parking Enforcement Officer to join our team. As a Parking Enforcement Officer, you will be responsible for ensuring the smooth operation of our parking facilities, providing exceptional customer service, and maintaining a safe and secure environment...
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Customer Service Representative
13 hours ago
Canberra, ACT, Australia Canon Full time{"About the Role": "As a Customer Service Team Member at Canon Business Services ANZ, you will be working in a fast-paced team environment on a client's site. Your primary focus will be on efficiently handling and sorting of mails, ensuring accurate distribution and timely delivery within the organisation. Your responsibilities will include daily mail and...
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Parking Enforcement Officer
15 hours ago
Canberra, ACT, Australia Wilson Parking Australia Full timeAbout Wilson Parking AustraliaWe are a leading parking operator in Australia, committed to providing exceptional service to our customers and a positive work environment for our employees. Our team is passionate about innovation and customer satisfaction, and we are always looking for talented individuals to join our team.The RoleWe are currently seeking two...
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Customer Service Representative
16 hours ago
Canberra, ACT, Australia Belgravia Leisure Full timeAbout the RoleAt Belgravia Leisure, our Customer Service Officers play a vital role in delivering exceptional experiences to our members and customers. As a key member of our team, you will be responsible for providing top-notch service, ensuring a seamless experience for our customers, and promoting our services and programs.Key ResponsibilitiesProvide...
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Customer Service Representative
1 week ago
Canberra, ACT, Australia Parliament of Australia Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Parliament Shop. As a key member of our sales team, you will be responsible for providing exceptional customer service to visitors and building occupants, promoting products, and supporting the strategic direction of...
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Service Desk Support Officer
6 days ago
Canberra, ACT, Australia Fujitsu Full timeAbout the RoleWe are seeking a highly skilled Service Desk Support Officer to join our team at Fujitsu. As a Service Desk Support Officer, you will be responsible for providing Level 1 and Level 2 technical support to our clients, following the ITIL methodology.Key Responsibilities:Provide technical support to clients via phone, email, and in-personUse...
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Customer Service Representative
1 week ago
Canberra, ACT, Australia Canon Full timeAbout the RoleThe Customer Service Team Member will work in a fast-paced team environment on a client's site, focusing on the efficient handling and sorting of mail, ensuring its accurate distribution and timely delivery within the organisation.Key Responsibilities:Daily mail and courier managementHandling and resolving customer enquiriesMaintaining office...
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Customer Service Representative
7 days ago
Canberra, ACT, Australia Unisys Full timeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Unisys. As a key member of our Service Centre, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide first-level telephone and other media contact support to...
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Customer Service Representative
1 week ago
Canberra, ACT, Australia MoleMap NZ Ltd. Full timeAbout MoleMap NZ Ltd.We are a values-based company dedicated to providing an exceptional patient experience through our innovative solutions. Our purpose is to give people their best chance against skin cancer, and we strive to make a meaningful impact in the lives of Australians and New Zealanders.Our TeamWe are seeking two talented individuals to join our...
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Customer Relationship Officer
14 hours ago
Canberra, ACT, Australia Acorn LMS Full time{"h1": "Customer Relationship Officer", "p": "At Acorn PLMS, we are on a mission to transform the corporate learning experience. Our cutting-edge Performance Learning Management System (PLMS) software is powered by AI and designed to ensure that what people learn directly contributes to their exceptional performance in business.", "h3": "Key...
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Customer Service Representative
14 hours ago
Canberra, ACT, Australia Parliament of Australia Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Retail Customer Service Assistant. As a key member of our Parliament Shop team, you will be responsible for providing exceptional customer service to visitors and building occupants, promoting products, and supporting the strategic direction of the...
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APS5 Contact Officer
1 week ago
Canberra, ACT, Australia DFP Recruitment Full timeAbout the RoleWe are seeking highly skilled and empathetic APS5 Contact Officers to join our team at DFP Recruitment. As a key member of our Service Delivery Branch, you will play a critical role in providing exceptional customer service and support to applicants and their nominees.Key ResponsibilitiesProvide inbound and outbound telephony support to...
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APS5 Contact Officer
1 week ago
Canberra, ACT, Australia DFP Recruitment Full timeAbout the RoleWe are seeking highly skilled and empathetic APS5 Contact Officers to join our team at DFP Recruitment. As a key member of our Service Delivery Branch, you will play a critical role in providing exceptional customer service and support to applicants and their nominees.Key ResponsibilitiesProvide inbound and outbound telephony support to...