Technical Account Manager

4 days ago


Melbourne, Victoria, Australia Jenkin Beattie Full time

At Jenkin Beattie, we are seeking an experienced Technical Account Manager to join our team as an Enterprise Client Success Lead. This is a unique opportunity to work with a rapidly growing Australian success story that offers a market-leading SaaS solution for the professional services market.

The successful candidate will be responsible for developing and managing key accounts in the enterprise and global MNC sectors, achieving mutual goals while seeking growth within each account.

Main responsibilities:

  • Developing and managing key accounts in the enterprise and global MNC sectors
  • Retailing and growing client base through identifying cross/up-sell opportunities
  • Onboarding and training new customers on the solution
  • Client support and issue resolution
  • Internal and external key stakeholder management

To be successful in this role, you will require a customer-centric approach with fantastic attention to detail, passion, flair, grit, and guile. You should also have outstanding presentation and communication skills, able to deal with C-Level execs, and experience demonstrating a SaaS product/platform with multiple modules.

If you are passionate about delivering exceptional customer experiences and possess the necessary skills and qualifications, please submit your resume and cover letter for consideration.



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