Service Technician NSW Role

2 weeks ago


Sydney, New South Wales, Australia Employee Matters Full time
About the Job

Culligan Australia is a world-class company and market leader in providing healthy and sustainable drinking water solutions and services.

The role of a Service Technician (Cert 3 Plumber) involves performing service, repairs, and maintenance of filtered boiling and chilled water systems.

Key Responsibilities
  1. Troubleshoot using service manuals, computerized diagnostics, and general technical experience.
  2. Conduct diagnostics for repairs and complete assessments for customers.
  3. Liaise with Customer Care Coordinators to ensure jobs are completed and arrange follow-up appointments if required.
  4. Maximize sales opportunities, including follow-up quotes, new business development leads, and after-sales opportunities.
Requirements
  • Experienced Service Technician with a Cert 3 in Plumbing.
  • Background in a similar field as a service technician, such as water, coffee, or appliances.
  • Drivers license and demonstrated experience in fault finding and diagnostics.
  • Able to manage time in a fast-paced, dynamic environment and deliver exceptional customer service.
Benefits
  • Work Monday to Friday with hybrid/flexible work arrangements.
  • Access to rewards platform with in-store and online savings.
  • Employee Discounts on Zip products and services.
  • Access to Employee Assistance Program (EAP).
  • Refer a friend and be rewarded.
  • A company passionate about the environment, hygiene, technology, and professional quality.


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