
Senior Superannuation Product Lead
7 days ago
Job Opportunity
We are seeking an experienced Product Manager to lead our Superannuation product development, drive growth and member retention through innovative solutions, and ensure compliance with regulatory frameworks.
The ideal candidate will have strong understanding of superannuation and end-to-end business operations within a Product team's portfolio, as well as knowledge of competitors' propositions and industry trends.
Key Responsibilities:
- Provide end-to-end support of all superannuation product management activities, including stakeholder coordination, process optimisation, and delivery of member-focused outcomes.
- Drive growth and member retention through the delivery of innovative product solutions, via collaboration with key business stakeholders.
- Ensure the superannuation product suite and insurance offering complies with all applicable regulatory and legislative frameworks, including adherence to disclosure obligations and internal policies.
- Coordinate the administration of life insurance arrangements within the superannuation product, managing workflows with external providers, resolving operational issues, and ensuring timely delivery of services.
- Support the preparation of APRA superannuation data submissions by working with internal stakeholders to compile, validate, and submit regulatory information in line with APRA reporting standards.
- Provide technical expertise and support in the resolution of member complaints, working closely with internal teams to ensure accurate, timely, and compliant responses.
- Provide input and contribution to product strategy and roadmap, including design, business case(s), recommendations, and drive execution.
- Represent the product team in cross-functional projects across the organisation and in external engagements.
- Collaborate with the marketing team to support and contribute to member engagement activities, providing subject matter expertise to enhance campaign effectiveness and the member experience.
- Work closely with the investment management team on all aspects of the superannuation product, including changes to investment options, such as investments added, closed, or removed from product menus.
- Support management on engagement with external Regulators, including ASIC and APRA.
Required Skills and Qualifications:
- 5 years' experience within product management across Superannuation and related financial services products.
- Strong understanding and experience of superannuation and end-to-end business operations within a Product team's portfolio.
- Understanding of competitors' propositions and Superannuation/Investment industry trends.
- Understanding of the regulatory and compliance regime for superannuation.
- A strong desire for continuous improvement, process, and data automation through innovative technology.
- RG146 qualifications (not mandatory).
Our Values:
- We prize ambition and drive, but equally we value honesty and humility.
- We support each other, and we respect our clients and our competitors.
- Innovation is in our DNA, and we are always looking for better ways to do things and are willing to take measured risks and learn from our mistakes along the way.
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