Digital Experience Manager

3 weeks ago

Sydney, New South Wales, Australia News Corp Australia Full time

**About the Role**

We are seeking a highly skilled Digital Experience Manager to lead and execute our digital customer experience projects and drive audience growth programs.

As a key member of our Marketing, Audience, and Digital Development team, you will collaborate with various stakeholders to manage the end-to-end delivery of key digital projects.

**Key Responsibilities:**

  • Manage end-to-end digital projects and audience growth programs with a focus on customer experience, UI and UX, ensuring timely delivery, within scope, and on budget.
  • Gather and document business requirements, validate user experience solutions.
  • Develop and collaborate with key business stakeholders to deliver the digital product roadmap, providing experience-driven recommendations and ensuring alignment with key business metrics.
  • Proactively identify potential project risks and create mitigation strategies to keep projects on track.
  • Monitor competitor activities and industry trends, proactively identifying growth opportunities and staying ahead of market developments.
  • Work with data and insight teams to measure project success, identify optimization opportunities, and enhance digital experiences.

**Requirements:**

  • A strong collaborator with a proven track record in managing complex projects and delivering exceptional customer outcomes, skilled at building effective relationships across teams and stakeholders.
  • Equipped with excellent communication skills, meticulous attention to detail, and a history of leveraging insights to achieve tangible commercial results.
  • Technically proficient with experience in digital product development, able to interpret technical information and effectively communicate it to business stakeholders.
  • Analytical and commercially astute, with a talent for linking audience engagement to business outcomes and prioritising initiatives based on value.
  • Strong visual communication skills. You have experience communicating ideas and information that visually inspires, influences and tells a compelling story.

**Benefits:**

News Corp Australia offers a range of benefits to support your personal and professional growth, including access to publications and products, health and wellbeing support, time off, development opportunities, and financial wellbeing support.

**About Us:**

News Corp Australia is the nation's most influential media organisation, operating more than 150 household-name brands across print, digital and multimedia. We lead the way in travel, fashion, food, health, homes and lifestyle, and we are the largest publisher across print and digital, reaching more than 16 million Australians each month.

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