Digital Experience Director

7 days ago

Sydney, New South Wales, Australia Resolution Digital Full time

At Resolution Digital, we're seeking a seasoned Digital Experience Director to lead our client-facing teams and drive exceptional results. As a key member of our leadership team, you'll be responsible for implementing and refining our Experience product, collaborating with clients to innovate and improve their ecosystems.

Key responsibilities include:

  • Providing strategic leadership to clients, helping them to continually innovate and improve their Experience and Ecommerce ecosystems.
  • Implementing and refining a common set of products nationally with a unified approach, methodology, marketing collateral, and training.
  • Overseeing product implementation, quality of outputs, reporting, and day-to-day invoicing and billing.
  • Recruiting, developing, and leading a team of Senior/Managers, Executives, and Assistants.
  • Business development with new and existing clients, including contributing to pitches, proposals, case studies, and acting on opportunities.
  • Building strong relationships with the media, key clients, third-party planners, sister agencies, and the Resolution Digital team.

Requirements include:

  • Proven experience in SEO or Digital Experience position.
  • Experience managing a highly productive team.
  • Familiarity with relevant tools and web analytics tools.
  • Proven ability to develop a customized SEO strategy to meet a client's business objectives.
  • Experience across CRO and/or eCommerce would be advantageous.

Resolution Digital is an equal opportunity employer and is committed to building a diverse and inclusive workplace.

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