Federal Account Specialist

5 days ago

Canberra, ACT, Australia beBeeSecurity Full time $180,000 - $210,000
Job Role:

The Account Manager will build lasting relationships with key government clients, driving strategic growth and customer satisfaction.

As a trusted advisor, they will ensure secure, compliant, and value-driven deployment of solutions to meet agency objectives.

  • Foster close ties with Australian Government agencies to deliver tailored services.
  • Ensure all engagements adhere to strict security, privacy, and data-handling standards.
  • Collaborate with account teams to develop strategic roadmaps supporting agency transformation and expansion.
  • Liaise between customers and internal teams to resolve security-sensitive issues and gather feedback for product enhancements.
Key Responsibilities:
  • Conduct secure technical demos, training, and consulting sessions to drive adoption and accelerate solution deployment.
  • Provide expert guidance to colleagues on working within the government security context.
  • Present client needs and challenges in regular business reviews, advocating for outcomes aligned with agency goals.
Core Expectations:
  • Adhere to Dynatrace's core values while meeting the unique demands of working in secure environments.
  • Demonstrate strategic thinking, technical expertise, and a customer-centric approach with emphasis on security and compliance.
  • Effectively communicate with senior stakeholders, including CIOs, CTOs, and Agency Executives.

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