Smart Metering Business Development Manager
3 days ago
Senior Business Development Officer - Smart Metering
Job Overview:We are seeking a highly motivated and experienced Senior Business Development Officer to join our team. As a key member of our business development function, you will be responsible for managing relationships with commercial and industrial customers, ensuring projects are delivered safely, efficiently, and to the highest quality standards.
Key Responsibilities:- Develop and execute strategies to grow non-household customer base within the smart metering programme.
- Champion safety by ensuring all works comply with legislation, company policies, and best practice.
- Monitor and report on project logistics, ensuring installations are planned and executed with minimal disruption to customer operations.
- Collect, analyse, and report data on project performance, utilising insights to drive improvements and inform decision-making.
- Resolve customer issues swiftly and professionally, putting their needs at the centre of every project.
- Coordinate with internal teams and subcontractors to ensure seamless delivery and high standards of work.
- Prepare regular performance and quality reports for internal and client review.
- Proven experience in account management, customer service, or stakeholder engagement within utilities, engineering, or infrastructure.
- Demonstrable commitment to safety and operational excellence.
- Excellent organisational, analytical, and communication skills; confident working with data and reporting tools.
- Ability to prioritise customer needs while ensuring project logistics and quality requirements are met.
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