Smart Metering Project Coordinator
1 week ago
Achieving Excellence in Smart Metering Project Delivery
Key Responsibilities:- Act as the primary point of contact for non-household clients throughout the smart metering programme.
- Champion safety by ensuring all works comply with legislation, company policies, and best practice.
- Monitor and report on project logistics, ensuring installations are planned and executed with minimal disruption to customer operations.
- Collect, analyse, and report data on project performance, utilising insights to drive improvements and inform decision-making.
- Resolve customer issues swiftly and professionally, putting their needs at the centre of every project.
- Coordinate with internal teams and subcontractors to ensure seamless delivery and high standards of work.
- Prepare regular performance and quality reports for internal and client review.
Requirements:
- Proven experience in account management, customer service, or stakeholder engagement within utilities, engineering, or infrastructure.
- Demonstrable commitment to safety and operational excellence.
- Excellent organisational, analytical, and communication skills; confident working with data and reporting tools.
- Ability to prioritise customer needs while ensuring project logistics and quality requirements are met.
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