Empowering Customer Experience Lead

3 days ago

Sydney, New South Wales, Australia beBeeLeadership Full time $90,000 - $110,000
Assistant Store Manager

We are seeking a skilled and dedicated Assistant Store Manager to join our team. As a key member of the store management team, you will play a crucial role in leading daily store operations, mentoring your team, and ensuring every customer enjoys a supportive and memorable experience.

Key Responsibilities:

  • Lead & Support: Motivate your team, help with onboarding and training, and create a workplace where people feel empowered and valued.
  • Customer-First Focus: Support parents and carers by providing expert advice, demonstrating key product features, and creating warm, welcoming interactions.
  • Back-of-House Management: Oversee stock levels, assist with inventory management, loss prevention, and collaborate with the store admin and warehouse team to ensure everything runs smoothly.
  • Promote a Safe Workplace: Champion OH&S standards and support a safe environment for both the team and our customers.

About You:

  • Passionate, hands-on leader who thrives in retail, knows how to bring out the best in others, and is excited to grow with a business that truly makes a difference.
  • 2-3 years of retail leadership experience (big box preferred or Store Manager from a smaller format)
  • Strong communication skills and a collaborative mindset
  • A passion for mentoring and developing others
  • Proven success in achieving sales and performance targets
  • High attention to detail and a commitment to safety and service

The Perks & Benefits:

  • Training pathways to support your growth and career development
  • Amazing team discounts
  • Paid parental leave to support you and your family
  • Employee Assistance Program for your wellbeing
  • Competitive salary plus performance-based incentives
  • A supportive, friendly team culture that celebrates wins and supports your goals

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