F&B Supervisor

2 weeks ago


Melbourne, Victoria, Australia Marriott Full time
About W Melbourne

Located in the heart of Melbourne's CBD, W Melbourne is a luxury hotel that embodies the city's vibrant culture and energy. Our hotel features 294 bold rooms and suites, five electric bars and restaurants, and over 800 square meters of ultra-modern event space.

About the Role

We are seeking a highly motivated and experienced F&B Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our food and beverage outlets, providing exceptional customer service, and maintaining high standards of quality and safety.

Key Responsibilities
  • Ensure staff are working together as a team to deliver exceptional customer service and meet guest needs.
  • Inspect grooming and attire of staff, and rectify any deficiencies.
  • Complete opening and closing duties, including setting up necessary supplies and tools, cleaning all equipment and areas, and locking doors.
  • Inspect storage areas for organization, use of FIFO, and cleanliness.
  • Complete scheduled inventories and stock and requisition necessary supplies.
  • Monitor venue for seating availability, service, safety, and well-being of guests, and complete work orders for maintenance repairs.
What We Offer
  • Competitive salary and annual reviews.
  • Mentor/buddy program and opportunities for career advancement.
  • Prime location in Melbourne CBD, with convenient access to public transport and parking.
  • Birthday perks, including a paid day off.
  • Exclusive discounts on food and beverages at W Melbourne, and global room night discounts.
  • Community and talent engagement opportunities.
  • Employee referral bonus.
  • Award-winning workplace culture.
Requirements
  • Experience in a dynamic restaurant setting.
  • Proactive and upbeat demeanor, with a passion for delivering exceptional customer service.
  • Keen to take on new challenges and grow within your career.
  • Current Victorian RSA is essential for this role.

We are committed to providing a safe and inclusive work environment, and we welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.



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