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F&B Service Expert

2 months ago

Melbourne, Victoria, Australia Marriott International Full time

As a Lobby Lounge Supervisor at The Ritz-Carlton, you will be part of a team that embodies the legendary service that makes us a leading luxury brand. Our commitment to excellence is reflected in every interaction with our guests, and we are seeking a skilled and dedicated individual to join our team.

Key Responsibilities:

  • Provide exceptional service to guests in the lobby lounge, ensuring their needs are met and exceeded.
  • Work closely with the Food and Beverage team to deliver a seamless and memorable dining experience.
  • Maintain a clean and organized workspace, adhering to high standards of quality and attention to detail.
  • Develop and maintain relationships with guests, understanding their preferences and tailoring our service to meet their needs.
  • Support the Food and Beverage team in operational tasks, ensuring seamless execution of events and services.

About You:

  • You hold a current RSA (Responsible Service of Alcohol) certification.
  • You have experience working in a hotel setting, preferably in a similar role.
  • You possess working rights in Australia.
  • You are enthusiastic about career growth and development.
  • You are self-motivated, driven, and energized in a fast-paced environment.
  • You possess smart solutions and a can-do attitude.
  • You have experience using point of sales systems.
  • You have at least 4 years of experience in F&B/customer-facing service roles.
  • You are able to multitask and work in a fast-paced environment.
  • You have experience with Point of Sales and Operations.

Our Benefits:

  • Enjoy exclusive staff discounts on food and beverage and hotel rooms.
  • Participate in the Life with the Works program, offering flexible working hours, locations, time off, and paid leave during your birthday month.
  • Grow, develop, and progress with internationally recognized training programs and exciting career opportunities within Marriott International.
  • Experience genuine care for associates' physical, emotional, and financial wellbeing through our Employee Assistance Program.
  • Receive Employee Referral Incentives and get paid for working with your friend.
  • Work for the Largest Hotel Network in the World, valuing equality, diversity, and inclusiveness.

The Ritz-Carlton Hotel is part of Marriott International's Luxury portfolio, committed to putting people first for 90+ years. Apply now to be part of our team and experience the legendary service that makes us a leading luxury brand.