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Digital Channel Optimization Specialist

2 weeks ago


Sydney, New South Wales, Australia beBeeBusiness Full time $90,000 - $125,000

Optimize Digital Channels as a Business Analyst

">

We are seeking a highly motivated Business Analyst to play a key role in enhancing the user experience across our digital channels. This role will be responsible for analyzing user behavior, identifying improvement opportunities, and collaborating with cross-functional teams to implement solutions.

">The Ideal Candidate">
  • Execute smaller issue investigations and changes.
  • Conduct analysis of user behavior and website traffic data.
  • Identify pain points and areas for improvement across digital channels.
  • Gather and document business requirements for digital channel enhancements.
  • Collaborate with designers and developers to define technical solutions.
  • Conduct user acceptance testing (UAT) for new features and functionality.
  • Track and measure the success of implemented changes.
  • Develop and maintain documentation for digital channel processes.
  • Effectively communicate findings and recommendations to stakeholders.