Loan Account Recovery Specialist
1 day ago
Job Overview
We are seeking a collections specialist to manage outstanding loan accounts.
- Detailed communication with customers regarding debt repayment and associated consequences.
- Negotiation of payment plans or settlements, recording all interactions in the customer database, and follow-up on payment arrangements.
- Maintenance of professional and courteous communication at all times.
Key Responsibilities:
- Cultivate strong relationships with customers through empathetic and solution-focused communication.
- Strive for timely resolution of customer queries and concerns.
- Collaborate with colleagues to achieve shared goals and objectives.
About This Role
This is an exciting opportunity for a motivated and results-driven individual to join our team as a Collections Loan Account Officer. As a key member of our operations team, you will play a critical role in ensuring the smooth management of loan accounts and delivering exceptional customer service.
What We Offer
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive work environment that fosters collaboration and innovation.
- A comprehensive compensation package that rewards your hard work and dedication.
- Clear career progression pathways to help you achieve your long-term goals.
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