Front Office Coordinator

2 weeks ago


Adelaide, South Australia Bupa Full time
Front Office Coordinator Role at Bupa Dental King William

We're seeking a highly organized and customer-focused individual to join our team as a Front Office Coordinator. In this role, you'll be the first point of contact for patients, providing a warm and welcoming experience. You'll also support the Practice Manager and clinical team with the smooth running of the practice, ensuring everything runs to plan.

Key Responsibilities:
  • Meet and greet patients, providing a great first impression
  • Support the Practice Manager and clinical team with the smooth running of the practice
  • Book and amend appointments, answer the phone, and update patient records
  • Making patients aware of dental services and offers
  • Handle payments
  • Access sensitive information while maintaining patient confidentiality
Requirements:
  • Ability to keep calm and professional in a fast-paced environment
  • Previous administration or reception experience, with some people management exposure
  • Personable, positive, and enthusiastic with a great customer focus
  • Efficient with Microsoft Word and Outlook
  • Strong communication and organization skills
Benefits:
  • Competitive salary and Bupa benefits
  • Comprehensive training and ongoing development
  • Internal career progression opportunities
  • Well-designed and fitted-out practices with the latest equipment and technology
  • Paid parental leave and salary sacrifice options


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