
Case Management Professional
20 hours ago
**Job Title:** Disability Case Manager
Are you a skilled professional with experience in case management, looking for a challenging opportunity to utilize your skills and make a difference in the lives of vulnerable individuals?
This is an exciting role within our organization where you will be responsible for managing a caseload of complex cases, working closely with internal and external stakeholders to provide support and advice on various issues.
Key Responsibilities:
- Undertake end-to-end case management of Administrative Appeals Tribunal (AAT) cases, ensuring that participants receive the necessary support and resources.
- Maintain regular contact with internal and external stakeholders, providing technical, detailed, professional, policy, operational support, and advice on complex issues.
- Attend case conferences, conciliations, and hearings conducted by the AAT, advocating for the best interests of participants.
- Develop and implement participant plans to reflect funded supports, ensuring that participants' needs are met.
- Prepare documents detailing resolution options and outcomes at case management meetings, keeping stakeholders informed.
Requirements:
- Previous case management experience in the disability, legal, community services, or healthcare sector.
- Excellent assessment, documentation, and care plan implementation skills.
- Experience interpreting information and legislation to reach a sound agreed resolution.
- Exceptional communication, problem-solving, negotiation, and conflict management skills across diverse stakeholders.
What's in it for you?
- A competitive hourly rate aligned with APS6 banding.
- Flexible working arrangements, allowing you to manage your workload effectively.
- Rewarding career and working environment with opportunities for career development and growth.
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