Funeral Service Coordinator

3 weeks ago


Mona Vale, New South Wales, Australia Invocare Full time
About the Role

We are seeking a compassionate and empathetic individual to join our team as an Arranger/Conductor. In this role, you will have the opportunity to make a meaningful difference in the lives of families and individuals during a difficult time.

Key Responsibilities
  • Plan and coordinate funeral services, ensuring that every detail is attended to with sensitivity and care.
  • Work closely with families to understand their needs and preferences, providing guidance and support throughout the process.
  • Implement funeral plans, directing the team and providing support and guidance for the family.
  • Prepare, direct, and coordinate all aspects of the funeral, adhering to InvoCare policies and procedures.
  • Provide exceptional customer service, responding to requests, concerns, and complaints with empathy and professionalism.
About You
  • You possess a strong customer service ethos, with a passion for delivering exceptional service and building strong relationships.
  • You are a professional with a compassionate and empathetic approach, able to work with grieving families and the deceased.
  • You have excellent communication and problem-solving skills, with a high attention to detail.
  • You hold a full, unrestricted driver's license.
Benefits of Joining InvoCare
  • We offer a comprehensive induction and training program, tailored to your needs and career goals.
  • You will have access to our Employee Assist Program, providing support and resources for your well-being.
  • We offer a range of benefits, including reward and recognition programs, birthday leave, and paid parental leave.

If you are passionate about making a difference in the lives of others, we encourage you to apply for this rewarding role. At InvoCare, we are committed to building a respectful, diverse, and inclusive workplace that reflects the communities we serve.



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