
Senior Leader
1 day ago
Job Opportunity:
We are seeking an experienced leader to head our Perth Airport cleaning contract. The General Manager – Service Delivery will oversee all aspects of the contract, ensuring high-level customer service and effective management of resources.
Main Responsibilities
- Provide exceptional customer service to clients and stakeholders across a large-scale cleaning operation.
- Manage and oversee the scope of works agreed with clients.
- Respond promptly and professionally to client requests.
- Lead the development and performance of personnel across multiple sites.
- Establish a framework for supervising cleaning staff across the contract.
- Ensure compliance with financial targets in line with contract requirements.
Requirements
- A minimum of three years' experience in senior cleaning management.
- Strong commercial acumen and business development skills.
- Prior experience managing multiple teams and client relationships is highly valued.
- Effective communication, networking, and negotiation skills to achieve successful outcomes.
- Ability to work independently and manage time effectively.
- Knowledge of organizational effectiveness and operations management principles.
- Familiarity with relevant people management practices.
- Strong understanding of Cleaning Award regulations.
Benefits Package
- Reward and recognition incentives.
- Ongoing training and professional development opportunities.
- A safe and supportive work environment.
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