Senior Client Engagement Specialist

1 day ago


Sydney, New South Wales, Australia beBeeLiaison Full time $120,000 - $180,000
Client Liaison Role

The role entails strategic client engagement, ensuring seamless alignment with industry best practices. Annual feedback is essential for informed business decisions. Compliance with local regulations and the Excellence Model is paramount.

Key Responsibilities:
  • Represent the client's voice internally and within teams during decision-making processes.
  • Ensure settlements, client cash allocations, and credit management adhere to agreed parameters.
  • Collaborate with client advocates to develop and implement service plans.
  • Participate in new business opportunities and contribute to growth strategies.
  • Establish a pipeline of industry-segmented opportunities and explore cross-selling prospects.
  • Engage in ongoing professional development to enhance technical skills and stay abreast of industry trends.
Requirements:
  • Proven extensive experience in managing corporate property and casualty accounts.
  • Strong technical skills in coverage and wording review, including claims management processes.
  • Experience with servicing complex and multinational clients.
  • Intermediate proficiency in MS Office products and eGlobal.
  • Excellent communication and relationship-building skills, with a proven track record of managing team and senior-level client relationships.
  • Compliance with regulatory requirements, such as the Financial Services Reform Act, with a degree qualification preferred.


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