
Service Excellence Professional
4 days ago
About Our Role
As a customer-facing professional, you will be an ambassador for our brand and a problem solver for clients. You will thrive in a fast-paced environment where every day is different.
We offer a dynamic and supportive team environment, with continuous training and development opportunities to ensure you stay at the top of your game.
You will work closely with customers to understand their needs and provide tailored solutions that meet their requirements.
This role suits individuals who are passionate about delivering exceptional service and have a strong ability to build relationships with a variety of customers.
Your Key Responsibilities
- Build rapport with customers and understand their needs
- Provide solutions that meet customer requirements
- Meet and exceed performance targets and KPIs
- Continuously learn and grow within the role and beyond
What We Offer
- A welcoming and inclusive community where everyone is respected, valued, and celebrated
- Ongoing training and development opportunities
- A dynamic and supportive team environment
- The opportunity to work with a range of customers and develop your skills and expertise
About Us
We are committed to building a connected future for all Australians. We value diversity, equity, and inclusion in our workplace culture.
Requirements
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Previous experience in a customer-facing role
- Passion for delivering exceptional service
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