Application Specialist VIC

2 weeks ago

Melbourne, Victoria, Australia KE Select Full time

About the Company

This company has been a leading distributor in the medical, pharmaceutical, and scientific industries for the last 20 years. They are proud to be delivering high quality technology to the Life Science community in ANZ.

About the Role

This is an exciting new role located in VIC to support the existing sales team. As the application specialist, you will be responsible for the High End equipment - robotics portfolio. A group of local field service engineers will be here to help. Although you will be mainly based in Melbourne CBD, some regional travel will be required.

Duties

  • Actively contribute to Sales objectives and provide product/technical expertise as required.
  • Work with Sales Specialists/Account Managers, Instrument Specialists and Commercial Managers to grow sales in key product line(s).
  • Actively promote Applications Support Service.
  • Conduct instruments/software demonstrations and manage customer product evaluations for the robotic Portfolio's.
  • Develop applications and methods to meet customer requirements.
  • Understand competitor products and provide technical advice on competitive sales strategies.
  • Maintain positive supplier relationships, in particular with technical support channels.
  • Assist customers with troubleshooting of equipment/applications as required.
  • Work with Field Service Engineers when fault diagnosis requires review of customer applications.
  • Manage the installation of new instrumentation and customer training ensuring the instrument is meeting specification.

Requirements

  • 4+ years in relevant scientific industry.
  • Science Degree or similar tertiary qualification in relevant field.
  • Writing & optimising programs experience is essential for this role.
  • Expertise in Product Portfolio and relevant applications.
  • Intermediate Microsoft Excel and Word skills.
  • Strong commercial acumen.
  • Excellent planning and organising skills.
  • Good communication skills.

Culture

The company is proud to its products and service. They have developed a strong collaborative environment within their team. They are highly dedicated to their customers and teamwork is a priority to drive success.

Benefits

The company is offering a good package including Base + Bonus.

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