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Application Specialist VIC

1 month ago

Melbourne, Victoria, Australia KE Select Full time

About the Company

This company has been a leading distributor in the medical, pharmaceutical, and scientific industries for many years. They are proud to deliver high-quality technology to the Life Science community in Australia and New Zealand.

About the Role

This is an exciting new opportunity to support the existing sales team in VIC. As the application specialist, you will be responsible for the High End equipment - robotics portfolio. A team of local field service engineers will be available to assist. Although you will be mainly based in Melbourne CBD, some regional travel will be required.

Duties

  • Contribute to sales objectives and provide product/technical expertise as needed.
  • Work with sales specialists/account managers, instrument specialists, and commercial managers to grow sales in key product lines.
  • Promote applications support services.
  • Conduct instruments/software demonstrations and manage customer product evaluations for the robotic portfolio.
  • Develop applications and methods to meet customer requirements.
  • Understand competitor products and provide technical advice on competitive sales strategies.
  • Maintain positive supplier relationships, particularly with technical support channels.
  • Assist customers with equipment/applications troubleshooting as needed.
  • Work with field service engineers when fault diagnosis requires review of customer applications.
  • Manage the installation of new instrumentation and customer training, ensuring the instrument meets specifications.

Requirements

  • 4+ years of experience in a relevant scientific industry.
  • Science degree or similar tertiary qualification in a relevant field.
  • Writing and optimizing programs experience is essential for this role.
  • Expertise in the product portfolio and relevant applications.
  • Intermediate Microsoft Excel and Word skills.
  • Strong commercial acumen.
  • Excellent planning and organizing skills.
  • Good communication skills.

Culture

The company is proud of its products and services. They have developed a strong collaborative environment within their team. They are highly dedicated to their customers and teamwork is a priority to drive success.

Benefits

The company is offering a competitive package including base salary and bonus.