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Patient Services Officer
2 months ago
We are seeking a highly organized and efficient Patient Services Officer to join our team on a casual basis. As the first point of contact for patients, you will provide exceptional customer service and administrative support to clients and staff.
Key Responsibilities- Provide administrative support to clients and staff, ensuring a high level of professionalism and customer service.
- Act as the first point of contact for patients, responding to inquiries and resolving issues in a timely and efficient manner.
- Manage patient records and filing, ensuring accurate and up-to-date information.
- Process relevant paperwork, including data entry and billing.
- Ensure the smooth running of the clinic, liaising with the team to maintain efficient processes.
- Previous experience in a medical industry setting, preferably in a patient-facing role.
- Strong communication and interpersonal skills, with the ability to provide excellent customer service.
- Ability to work independently and as part of a team, with a high level of flexibility and adaptability.
- Knowledge of patient billing systems and related Medicare mechanisms would be highly valued.
- A casual rate of pay.
- The opportunity to work for a leading healthcare provider, pioneering the way forward in innovation for cancer treatments and heart disease.
- A supportive and close-knit culture, with a focus on employee development and growth.
GenesisCare is a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. We are committed to innovation and excellence in cancer care, and we are seeking like-minded individuals to join our team.
