Account Manager, Homes

3 weeks ago

Sydney, New South Wales, Australia Agoda Full time
About Agoda Homes

Agoda Homes is a core business line within Agoda, supporting a wide range of non-hotel accommodation types, including serviced apartments, homes, private villas, farm stays, chalets, boats, and many more.

Role Summary

As Account Manager, Agoda Homes, the key objective is to create meaningful partnerships and provide value-added account management to build high-quality supply in the designated market.

Key Responsibilities
  • Conceptualize, plan, and execute large projects to scale supply in markets
  • Own the overall supply health of assigned portfolio
  • Drive the development of host network, including community forums, host events, and attending relevant events in the markets
  • Communicate effectively with new and existing hosts through phone and in-person meetings to grow the business portfolio
  • Conduct market research on trends in the market/industry to ensure the competitiveness of Agoda Homes
  • Implement tools for tracking, review, and reporting of performance of the team/market in delivering KPIs and targets
  • Analyze large data sets to uncover new opportunities to grow Agoda's business
  • Share relevant data, information, and presentations with internal/external stakeholders to optimize performance
  • Coordinate with senior management on strategic vision and planning for the team
Requirements
  • Professional experience in sales and/or startup environments
  • Proven track record of a self-starter who can think out of the box and autonomously execute projects in a fast-paced environment
  • Fast learner, adapts well to, and is energized by change
  • Results-oriented strategic thinker, who is assertive and full of initiatives
  • Strong sales and negotiation skills, with the ability to acquire hosts on our platform
  • Strong analytical ability and problem-solving skills, able to identify high-impact opportunities and objectively evaluate projects
  • Ability to effectively push the team's vision, while communicating and getting buy-in from key stakeholders
  • Be a team player with a professional 'get it done' attitude and work ethics
  • Strong interpersonal skills & ability to influence both internal/external stakeholders
  • Strong communication skills, verbal and written, with fluency in English
  • Proficient in Excel, Word, PowerPoint, and Outlook. Ability to query from database is a plus
  • Knowledge in API connection is a plus

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