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Account Manager, Home and Leisure

2 months ago

Sydney, New South Wales, Australia Amazon Full time
About the Role

We are seeking a highly motivated and driven Account Manager to join our Existing Seller Management (ESM) team in Home & Leisure at Amazon's Third-Party Marketplace.

As an Account Manager, you will work closely with our top established Selling Partners in the Home & Leisure product family, helping to drive growth across multiple categories including home, lawn & garden, and appliances.

Key Responsibilities
  • Work with Selling Partners to understand their business needs and develop strategies to drive growth and adoption of Amazon services.
  • Build and grow relationships with a wide range of businesses, stakeholders, and decision-makers, from major Australian brands and retailers to family-owned SMBs and startups.
  • Collaborate with Product and Program teams to help with Selling Partner education and adoption of Amazon services such as Fulfillment by Amazon (FBA) and Sponsored Advertising.
  • Develop expertise in your category using internal and industry data to understand the competitive landscape, identify customer behaviors, trends, and new opportunities.
  • Relay Selling Partner needs and requirements back to internal Amazon teams to help improve both Seller and Customer Experience.
About the Team

The Home & Leisure team sits within the broader third-party marketplace business. We are a high-impact team and manage some of the largest and most complex Selling Partners and Programs.

We come from diverse professional, educational, and cultural backgrounds, but we are all passionate about the experience of our customers and the success of our selling partners.

What We Offer
  • A competitive remuneration package, including participation in the company stock plan as applicable.
  • Subsidized private health insurance, superannuation, and paid parental leave options, amongst others.
  • A dynamic and supportive work environment with opportunities for growth and development.
Requirements
  • 2+ years of professional or military experience.
  • Knowledge of Microsoft Office products and applications.
  • Experience prospecting, qualifying, and cold-calling companies.
  • Experience within e-commerce or retail fields.
  • Experience with pipeline management skills to include utilization of Salesforce or other CRM tools.
Preferred Qualifications
  • Experience and track record of exceeding sales goals.
  • Knowledge of SQL.
  • Knowledge of Microsoft Excel at an advanced level, including pivot tables, macros, index/match, vlookup, VBA, data links, etc.
  • Speak, write, and read fluently in Mandarin.