User Experience Designer

7 days ago


Coolangatta, Australia The NRMA Full time
Job Opportunity

About the Role

We are seeking a highly skilled User Experience Designer to join our digital projects team. As a key member of our team, you will be responsible for driving the delivery of guest-centric design solutions for our digital experiences.

Key Responsibilities

  • Develop innovative solutions for user experience design challenges across all digital channels.
  • Lead the design for new digital experiences and improvements of existing digital experiences.
  • Identify guest blockers/issues and opportunities to drive booking conversion.
  • Advocate for guest-centric design solutions and communicate design ideas effectively.
  • Develop visual concepts, storyboards, wireframes, and prototypes.
  • Present design work to multiple teams and senior leadership for review and feedback.

Requirements

  • Tertiary qualifications in user/customer experience design, human-computer interaction, or equivalent professional experience.
  • 5+ years of experience as a user experience designer, interaction designer, or similar role.
  • Understanding of conversion optimisation principles, user testing methodology, and processes.
  • A portfolio or samples of work demonstrating experience creating great user-centered design solutions.
  • Experience working in a fast-paced environment.

What We Offer

  • Progressive flexibility, leave, and well-being benefits.
  • Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
  • Complimentary myNRMA membership, including free Roadside Assistance and discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants, and much more.
  • Market-leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements.
  • Discounts on all NRMA insurance products, including car, home, and travel.
  • Opportunities for career growth and progression within the NRMA Group.

About Us

At NRMA Parks & Resorts, we celebrate and welcome diversity and inclusivity in the workplace. We are committed to creating an environment where our people feel respected, heard, valued, and connected.

We are proud of our achievements, including being recognised by Reconciliation Australia, the Workplace Gender Equality Agency, and the Australian Workplace Equality Index.



  • Coolangatta, Australia NRMA Parks and Resorts Full time

    {"title": "User Experience Designer", "description": "Drive Guest Centric Design SolutionsWe are seeking a skilled User Experience Designer to join our digital projects team. As a key member of our team, you will drive the delivery of guest centric design solutions for both new and existing digital experiences across all customer journeys.Key...


  • Coolangatta, Australia NRMA Parks and Resorts Full time

    Job DescriptionWhat you will do:Reporting to the Product Owner Marketing Technology, you will join the business as an integral part of our digital projects team. You will drive the delivery of guest centric design solutions for both new and existing digital experiences across all customer journeys. Use your skills in understanding user pain points and user...


  • Coolangatta, Australia The NRMA Full time

    Job Description What you will do: Reporting to the Product Owner Marketing Technology , you will join the business as an integral part of our digital projects team. You will drive the delivery of guest centric design solutions for both new and existing digital experiences across all customer journeys. Use your skills in understanding user pain points...


  • Coolangatta, Australia NRMA Parks and Resorts Full time

    {"title": "Digital Business Solutions Analyst", "content": "Job SummaryWe are seeking a highly skilled Digital Business Solutions Analyst to join our team at NRMA Parks and Resorts. As a key member of our technology team, you will be responsible for developing initiatives and solutions that improve stakeholder returns, customer service, and business...


  • Coolangatta, Australia NRMA Parks and Resorts Full time

    Job DescriptionWhat you will do: Reporting to the GM Technology, you will collaborate with corporate and IT departments to develop initiatives and solutions that improve stakeholder returns, customer service and business efficiencies via technology and process improvement. This is a fixed term contract position, until October 2025. You will also: Have...


  • Coolangatta, Australia The NRMA Full time

    Job Description What you will do:  Reporting to the GM Technology, you will collaborate with corporate and IT departments to develop initiatives and solutions that improve stakeholder returns, customer service and business efficiencies via technology and process improvement. This is a fixed term contract position, until October 2025.  You will...


  • Coolangatta, Australia The NRMA Full time

    Job Title: Digital Business AnalystAbout the Role:We are seeking a highly skilled Digital Business Analyst to join our team at NRMA Parks & Resorts. As a Digital Business Analyst, you will play a key role in driving business efficiency and digital transformation across our organization.Key Responsibilities:Collaborate with corporate and IT departments to...

  • IT Support Analyst

    3 months ago


    Coolangatta, Australia NRMA Parks and Resorts Full time

    Company Description **Are you ready for the next step in your career journey? Let's go further together!** NRMA Parks and Resorts, are key players with the NRMA group brand. We are committed to belonging to something bigger than ourselves! NRMA Parks and Resorts features a collection of Holiday Parks and Resorts across some of the most spectacular locations...

  • IT Support Analyst

    4 months ago


    Coolangatta, Australia NRMA Parks and Resorts Full time

    Company Description **Are you ready for the next step in your career journey? Let's go further together!** NRMA Parks and Resorts, are key players with the NRMA group brand. We are committed to belonging to something bigger than ourselves! NRMA Parks and Resorts features a collection of Holiday Parks and Resorts across some of the most spectacular locations...

  • IT Support Analyst

    3 months ago


    Coolangatta, Australia NRMA Parks and Resorts Full time

    **Company Description** Are you ready for the next step in your career journey? Let's go further together!** With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget and style - from campsites to luxury resorts. We connect holidaymakers with over 50 incredible natural destinations...


  • Coolangatta, Australia Ghanda Clothing Full time

    We're on the hunt for the next round of recruits to join the #GhandaGang in _**Coolangatta, QLD!**_ **About us**: Born out of Torquay, VIC in the early 2000s with nothing but a dream to design and deliver a collection of affordable, high-quality garments not yet met by the market, Ghanda Clothing has quickly become a household name, as the largest 100%...


  • Coolangatta, Australia Ghanda Clothing Full time

    We are currently looking for Casual Sales Assistant to join our sales team in Coolangatta, QLD. **About the Company** Ghanda is a leading clothing manufacturer and retailer, headquartered in South Geelong with stores throughout Australia. Ghanda's distinctive style is built on quality local manufacturing, creative designs and fresh colours. Ghanda's stores...

  • Bar Supervisor

    1 month ago


    Coolangatta, Australia Coolangatta Hotel Full time

    **About Us**: Situated in the heart of Coolangatta, the Coolangatta Hotel is a popular destination for both locals and visitors. With breathtaking ocean views, a vibrant atmosphere, and friendly service, we pride ourselves on delivering outstanding experiences and creating lasting memories. At Coolangatta Hotel, we cultivate a culture of passion, creativity,...


  • Coolangatta, Australia Feros Care Full time

    About the RoleWe are seeking a highly skilled and experienced Organisational Capability Manager to join our team at Feros Care. As a key member of our People and Organisational Development team, you will be responsible for designing and implementing innovative learning and development programs that drive employee engagement, growth, and capability...


  • Coolangatta, Australia Feros Care Full time

    About the RoleFeros Care is a leading provider of aged care, disability support services, and innovative community programs across Australia. Our commitment to enhancing the lives of older Australians and individuals with disabilities drives our passion for delivering compassionate and high-quality care tailored to individual needs.We strive to create an...


  • Coolangatta, Australia Feros Care Full time

    About the Role:Feros Care is seeking a highly skilled and experienced Organisational Capability & Culture Transformation Lead to join our team. As a key member of our leadership team, you will be responsible for driving organisational development, learning, and culture initiatives that enhance the skills and engagement of our employees.Key...

  • Head of Cyber Security

    4 months ago


    Coolangatta, Australia Davidson Group Services Full time

    **About the Company** Davidson have partnered with a major employer in the Gold Coast and Northern NSW region. With record growth and strong capital development, they are seeking to recruit innovative and engaged individuals. We are looking for an experienced Cyber Security leader to take on the newly established Head of Cyber Security position in a full...

  • Assistant Manager

    4 months ago


    Coolangatta, Australia ZAMBRERO COOLANGATTA Full time

    **Fun, friendly culture**: - **Roll with us and make a difference**: - **Development opportunities - become the next leader in our team** We are on the hunt for great people like you to join our Zam fam at our Coolangatta restaurant! **About Us** * - We are Zambrero. Australia's largest Mexican franchise offering healthy, fresh food while fighting world...


  • Coolangatta, Australia Davidson Group Services Full time

    **About the Company** Davidson have partnered with a major employer in the Gold Coast and Northern NSW region. With record growth and strong capital development, they are seeking to recruit innovative and engaged individuals. We are looking for an experienced **Cyber & Information Security Specialist** in a full time, ongoing capacity. **About the...

  • Operations Manager

    3 months ago


    Coolangatta, Australia NRMA Motoring & Services Full time

    We are seeking a hands-on, guest focused operations professional, with a passion to add value and lead a team of Park and Resort Managers. This is an exciting role with a reputable organisation and dynamic industry. It will provide you the opportunity to place a road marker on the next milestone in your career journey and directly shape the experience for...