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Digital Business Solutions Specialist

2 months ago

Coolangatta, Australia The NRMA Full time
Job Title: Digital Business Analyst

About the Role:

We are seeking a highly skilled Digital Business Analyst to join our team at NRMA Parks & Resorts. As a Digital Business Analyst, you will play a key role in driving business efficiency and digital transformation across our organization.

Key Responsibilities:

  • Collaborate with corporate and IT departments to develop initiatives and solutions that improve stakeholder returns, customer service, and business efficiencies via technology and process improvement.
  • Have accountability for the successful completion of all aspects of assigned project work.
  • Improve processes and optimize the company's digital presence and performance.
  • Identify and resolve business process and technology issues.
  • Work closely with managers and end-users to analyze complex business problems and determine an IT solution.
  • Gather data and analysis of business and user needs.
  • Provide recommendations on hardware and software procurement to support client's business goals.
  • Coordinate the development of documentation to enable implementation and turnover of the process of system.
  • Drive the transformation of business data into actionable information through managing the ETL, Modelling, and potentially machine learning processes.
  • Drive data innovation through identifying and integrating new data sources and re-leveraging existing data for enhanced capabilities.

Requirements:

  • Experience in product Architecture and Design Best Practices.
  • Experience working with developers.
  • Experience with Cloud Solutions and/or RDBS.
  • Able to effectively facilitate meetings, demonstrate brainstorming/consensus building skills, and interact with executive-level project sponsors.
  • Understanding of clear Process Flow Analysis.
  • Some technical skills and a solid understanding of software development.
  • Business & commercial acumen and excellent stakeholder management skills.
  • Analytical skills are necessary in order to correctly identify risks and solve any problems which may arise throughout the project.
  • Good time management skills and the ability to juggle multiple tasks at once.
  • A good communicator with effective stakeholder management & conflict resolution skills.

What's in it for you?

At NRMA Parks & Resorts, our benefits include more than just great discounts. Here's a taste of what you can expect:

  • Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
  • Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants, and much more.
  • Our reward and recognition program 'My Thanks'.
  • Employee referral program where you may be eligible for a referral bonus of up to $2,000.
  • Grow, progress, or relocate with us and move around the country to one of our many other holiday parks or resorts.

Know you belong:

At NRMA Parks & Resorts, we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued, and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation, and different abilities, we welcome people from all walks of life and embrace unique perspectives.

While we continue to commit to an inclusive, equitable, and diverse workplace, we are proud of our key achievements to date:

  • We made the 2022 AFR Boss Best Places to Work List.
  • Recognized by Reconciliation Australia for our 'Stretch' Reconciliation Action Plan.
  • Recognized by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality.
  • Certified as a Family Inclusive Workplace.
  • Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer.

Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you.

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.