Digital Business Solutions Analyst

6 days ago

Coolangatta, Australia NRMA Parks and Resorts Full time
{"title": "Digital Business Solutions Analyst", "content": "Job Summary

We are seeking a highly skilled Digital Business Solutions Analyst to join our team at NRMA Parks and Resorts. As a key member of our technology team, you will be responsible for developing initiatives and solutions that improve stakeholder returns, customer service, and business efficiencies via technology and process improvement.

Key Responsibilities
  • Collaborate with corporate and IT departments to develop and implement technology solutions that drive business growth and efficiency.
  • Improve processes and optimize the company's digital presence and performance.
  • Identify and resolve business process and technology issues.
  • Work closely with managers and end-users to analyze complex business problems and determine IT solutions.
  • Gather data and analysis of business and user needs.
  • Provide recommendations on hardware and software procurement to support business goals.
  • Coordinate the development of documentation to enable implementation and turnover of processes and systems.
  • Drive data innovation through identifying and integrating new data sources and re-leveraging existing data for enhanced capabilities.
Requirements
  • Experience in product architecture and design best practices.
  • Experience working with developers.
  • Experience with cloud solutions and/or RDBS.
  • Able to effectively facilitate meetings, demonstrate brainstorming and consensus-building skills, and interact with executive-level project sponsors.
  • Understanding of clear process flow analysis.
  • Some technical skills and a solid understanding of software development.
  • Business and commercial acumen and excellent stakeholder management skills.
  • Analytical skills are necessary to correctly identify risks and solve problems that may arise throughout the project.
  • Good time management skills and the ability to juggle multiple tasks at once.
  • A good communicator with effective stakeholder management and conflict resolution skills.
What's in it for you?
  • Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
  • Complimentary myNRMA membership including free Roadside Assistance and discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants, and much more.
  • Our reward and recognition program 'My Thanks'.
  • Employee referral program where you may be eligible for a referral bonus of up to $2,000.
  • Grow, progress, or relocate with us and move around the country to one of our many other holiday parks or resorts.
About NRMA Parks and Resorts

We celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued, and connected, no matter what background or experience. From First Nations peoples to gender, age, ethnicity, sexual orientation, and different abilities, we welcome people from all walks of life and embrace unique perspectives.

We are proud of our key achievements to date:

  • We made the 2022 AFR Boss Best Places to Work List.
  • Recognized by Reconciliation Australia for our 'Stretch' Reconciliation Action Plan.
  • Recognized by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality.
  • Certified as a Family Inclusive Workplace.
  • Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer and 2022 AWEI Most Improved Employer.

We are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute their best work. If you are passionate about making a difference and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.

", "lang_code": "en"}

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