IT Support Analyst

5 months ago

Coolangatta, Australia NRMA Parks and Resorts Full time

Company Description
**Are you ready for the next step in your career journey? Let's go further together**
NRMA Parks and Resorts, are key players with the NRMA group brand. We are committed to belonging to something bigger than ourselves NRMA Parks and Resorts features a collection of Holiday Parks and Resorts across some of the most spectacular locations in Australia and we are inviting **YOU** to join our support team at our stunning beachfront location in Coolangatta.
NRMA Parks and Resorts will offer an incredible backdrop and product for your career growth

**Job Description**:
Reporting to the IT Infrastructure Manager, and part of an experienced team, you'll be delivering top-tier IT support services, crucial for our internal and external stakeholders. Your role extends to managing and implementing various systems, including network infrastructure, Microsoft 365, phone systems, and more.

**Qualifications**:
This role is tailored for an 'early to mid-career' IT professional with around 2 years of experience in IT environments. Your background should encompass working within an IT Service Desk environment, supporting remote users, and possessing strong expertise in Office 365. Experience in Azure AD/AD, SharePoint, networks, and VoIP systems (3CX) is desirable. A home setup conducive to remote work is essential.

If you're passionate about delivering exceptional service and support, thrive in a hands-on environment, and possess a flexible attitude towards work, you're the perfect fit. Your familiarity with ITIL, N-Central device management, SCCM & Intune, Newbook or other Property Management Systems, CCTV, and supporting wireless networks would be highly advantageous.

Additional Information
- Enjoy a hybrid working environment that blends the best of remote and in-office work.
- Access NRMA Group Benefits, including Blue membership, Roadside Assist, discounted insurances, and more.
- Thrive in a supportive team culture that fosters growth and collaboration.
- Benefit from accommodation discounts at our Park & Resort locations nationwide.

**To Apply**:
Please provide a brief cover letter and current resume.

We will ensure you have the equipment, training and support that you require to guarantee success. You will need a space to support a home office setup with access to NBN or good internet connection.
Thank you for considering this opportunity with NRMA Parks and Resorts

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