Client Service Professional

3 days ago

Canberra, ACT, Australia beBeeClientEngagement Full time $96,425 - $107,925

We are seeking a Client Engagement Officer to deliver high-quality frontline client-centred service and support.

Key responsibilities include providing customer service, escalating or referring special needs clients, responding to concerns and complaints, liaising with internal and external stakeholders, supporting administrative duties, managing files and documentation, and complying with legislation and professional standards.

The ideal candidate will possess strong organisational skills, attention to detail, and the ability to work in a fast-paced environment.

If you have a passion for delivering exceptional customer service and working in a dynamic team, we encourage you to apply.

Job Requirements:

  • Customer Service Skills: Demonstrated ability to provide high-quality customer service to a diverse range of clients.
  • Organisational Skills: Highly developed organisational skills and attention to detail.
  • Communication Skills: Effective communication and interpersonal skills.
  • Legislation Compliance: Compliance with legislation, policies, and professional standards.

About the Role:

  • Job Type: Full-time.
  • Location: [Insert Location].

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