Restaurant Team Lead

2 weeks ago


Derwent Park, Australia Grupo Mantra Full time
About Us

Grupo Mantra is a world-renowned hospitality group, operating over 5,000 hotels and restaurants across 110 countries.

We offer an extensive range of brands, from luxury to budget-friendly options, and are committed to delivering exceptional customer experiences.

Career Opportunity

We are seeking a highly skilled and passionate Restaurant Team Lead to join our team in Sydney, Melbourne, or Brisbane.

This role offers the opportunity to work in a dynamic environment, lead a team, and contribute to the success of our hotel and restaurant operations.

Salary Information

The base hourly rate for this position is $27.83, equivalent to approximately $54,992.08 - $60,000 per annum, based on working days and penalties applicable as per the Hospitality Industry General Award.

Key Responsibilities
  • Provide exceptional customer service, ensuring every guest has a memorable experience.
  • Lead and manage a team of restaurant staff, providing guidance and support to ensure seamless service delivery.
  • Develop and implement effective strategies to maximize sales, reduce waste, and improve overall efficiency.
  • Maintain high standards of food quality, presentation, and consistency.
  • Foster open communication channels with kitchen staff, ensuring smooth service operations.
  • Monitor rosters and staffing levels to ensure optimal coverage and adherence to legislation.
  • Conduct daily operational reports, tracking sales, waste, and other key metrics.
Requirements
  • A current RSA (Responsible Service of Alcohol) certification is essential.
  • Proven experience in a similar role, with a strong understanding of day-to-day restaurant operations.
  • Demonstrated passion for delivering exceptional customer experiences and creating a positive team culture.
  • Ability to work effectively in a fast-paced environment and lead by example.
Benefits

This role offers a competitive salary, opportunities for career growth, and the chance to be part of a dynamic and supportive team.


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