Restaurant Operations Manager

1 day ago


Derwent Park, Australia Grupo Mantra Full time

Accor is a global hospitality leader, operating in 110 countries with over 5,000 hotels and 10,000 restaurants and bars.

We are seeking a passionate and driven individual to join our team as Café or Restaurant Supervisor

Key Responsibilities:
  • Provide exceptional service to guests at all times
  • Ensure smooth food and beverage service within allocated sections
  • Assign tasks to Team Members, promoting rotation and productivity
  • Conduct pre-service and post-service briefings
  • Support the Head of Department in training and induction of new Team Members
  • Maintain par levels, order stock, and monitor rosters according to legislation and business needs
  • Have an understanding of licensing and operating legislation affecting the department
  • Complete daily operational reports for future forecasting
  • Evaluate food consistency and provide feedback to the Chef
  • Establish open communication channels between departments
  • Ensure the department is ready for service at scheduled times
  • Perform reconciliation of daily takings
  • Ensure Team Members have strong product knowledge
  • Report maintenance work required in the proximity of the outlet
  • Assist guests with enquiries and complaints
Requirements:
  • Possession of a current RSA is essential
  • Strong understanding of day-to-day restaurant operations
  • Passion for sequence of service and customer experience creation
  • Ability to be both a valuable team player and well-rounded leader
What We Offer:

An estimated salary range of $54,992.08 - $60,000 based on working days and penalties applicable under the Hospitality Industry General Award



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