
Dispute Resolution Manager
5 days ago
Job Summary:
The successful applicant will oversee the provision of high-quality community dispute resolution services in accordance with relevant legislation and policy.
Key Responsibilities:
- Coordinate the delivery of dispute resolution services under relevant legislation and policy
- Supervise staff and mediators to ensure high-quality dispute resolution and mediation services
- Support staff development and review mediator reports
- BUILD stakeholder relationships to promote and support dispute resolution and training services
- Manage case data and prepare reports as required
- Contribute to the delivery of DRB Training services
- Assist with business improvements
Requirements:
- Strong leadership and communication skills
- Ability to work independently and collaboratively
- Excellent problem-solving and analytical skills
- Knowledge of relevant legislation and policy
- Experience in conflict resolution or a related field
What We Offer:
- A dynamic work environment
- Ongoing professional development opportunities
- A competitive compensation package
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