Drive Engagement And Revenue Through Customer-Centric Marketing Strategies

2 days ago

Sydney, New South Wales, Australia beBeeCustomerExperience Full time $90,000 - $120,000
Customer Experience Manager Job Description

We are seeking an experienced Customer Experience Manager to join our marketing team. This is a unique opportunity to lead the strategy and execution of our email and SMS marketing.

The ideal candidate will have experience in email and SMS marketing, particularly within eCommerce D2C brands. They will be responsible for developing and executing CRM strategies that drive engagement, retention, and revenue.

This role requires strong analytical skills, with the ability to analyze and optimize performance by reporting on open rates, CTRs, revenue, and engagement trends. The successful candidate will also have hands-on experience with email marketing and CRM platforms, including Klaviyo and Shopify.

We are looking for someone who is confident in their ability to turn insights into action, and has excellent project management skills. They should also have a passion for continuous improvement and be able to work effectively in a team environment.

About the Role
  • Owning end-to-end execution of email and SMS marketing campaigns
  • Developing and executing CRM strategies that drive engagement, retention, and revenue
  • Analyzing and optimizing performance by reporting on key metrics
  • Working closely with cross-functional teams to ensure effective campaign execution
Requirements
  • 4+ years' experience in email and SMS marketing, preferably within eCommerce D2C brands
  • Proven ability to develop and execute CRM strategies that drive engagement, retention, and revenue
  • Hands-on experience with email marketing and CRM platforms, including Klaviyo and Shopify
  • Strong analytical skills, with the ability to analyze and optimize performance by reporting on key metrics
What We Offer
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package

Please note that we are committed to fostering a diverse and inclusive work environment. We invite people of all backgrounds and identities to apply for this role.

  • Drive Revenue Growth

    1 day ago

    Sydney, New South Wales, Australia beBeeConsultative Full time $110,000 - $130,000

    Unlock GrowthWe are seeking a seasoned sales development leader to drive our outbound strategy and execution, empowering the sales team to consistently exceed performance goals.As a key member of our leadership team, you will focus on accelerating new revenue growth. Your role will ensure customer-centricity remains strong by maintaining a consultative...

  • Sales Leader

    7 days ago

    Sydney, New South Wales, Australia beBeeEnterprise Full time $150,000 - $200,000

    Unlock Your Sales Potential as a Enterprise Sales DirectorAbout our company:We are a high-growth, team-centric environment where innovation thrives and collaboration fuels success. We bring the energy of in-store experiences online, transforming how businesses engage, convert, and build lasting customer relationships.As part of our Australia-New Zealand...

  • Revenue-Driving Email Marketing Professional

    15 hours ago

    Sydney, New South Wales, Australia beBeeEmailMarketing Full time $140,000 - $160,000

    Email Marketing Manager Position">As an experienced Email Marketing Manager, you will be responsible for developing and executing a comprehensive email marketing strategy that drives revenue growth and customer engagement.">This role involves owning the email and SMS channel, scaling it to achieve significant revenue growth. You will also be responsible for...

  • Driving Revenue Growth

    3 days ago

    Sydney, New South Wales, Australia beBeeBusinessDevelopment Full time $90,000 - $120,000

    Senior Business Development ManagerThe Senior Business Development Manager will drive revenue growth and expand market share through the acquisition of new customers.Key Responsibilities:Develop a strategic business development plan to drive revenue growth and expand market share.Analyse market trends, competitor activity, and customer feedback to identify...

  • Drive Business Development and Partner Engagement

    1 week ago

    Sydney, New South Wales, Australia beBeeChannel Full time $100,000 - $140,000

    Our company is seeking a Channel Growth Specialist to drive business development and partner engagement. The successful candidate will own the growth, relationships, and engagement with our channel, driving revenue and opportunity through strategic partnerships.This role involves managing business through several current and prospective partners, where...

  • Driving Business Growth Through Exceptional Customer Service

    2 days ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $180,000 - $200,000

    Director of Customer Service ExcellenceLead a high-performing team to deliver exceptional customer service and drive business growth in the critical communications industry.The ideal candidate will be responsible for leading a talented team of professionals to deliver world-class service management solutions to our customers. Expertise in strategic...

  • Marketing Professional

    2 days ago

    Sydney, New South Wales, Australia beBeeCustomerEngagement Full time $80,000 - $110,000

    About the RoleAs a customer engagement professional, you'll play a pivotal role in driving business growth and brand advocacy. You'll be responsible for executing targeted marketing campaigns, supporting lifecycle strategies, and enhancing our customer retention program.Your work will directly contribute to revenue expansion and customer satisfaction, making...

  • Drive Customer Engagement

    2 days ago

    Sydney, New South Wales, Australia beBeeMarketing Full time $90,000 - $120,000

    **Job Title:** Lifecycle Marketing ManagerAbout the RoleWe are seeking a highly skilled and experienced Lifecycle Marketing Manager to lead and own the annual lifecycle marketing plan, driving customer activation, engagement, and retention through CRM automation and triggered CRM lifecycle campaigns.The ideal candidate will have a deep understanding of...

  • Drive Revenue Growth

    2 days ago

    Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $100,000 - $120,000

    Drive Revenue Growth & Customer Success Audience Republic is an all-in-one CRM and marketing platform built for events and venues. Our goal is to provide a seamless experience for event organizers, artists, and attendees. The Customer Success Lead plays a pivotal role in maximizing customer impact, ensuring smooth onboarding, and deepening long-term...

  • Driving Business Growth through Innovative Product Strategies

    4 days ago

    Sydney, New South Wales, Australia beBeeStrategic Full time $128,400 - $148,800

    Product Leadership OpportunityAre you a strategic product leader with a passion for driving business growth and customer satisfaction? We are seeking an experienced Product Manager to join our team and lead the execution of our product strategy.Develop and maintain product roadmaps, ensuring alignment with strategic plans.Identify innovative solutions for...