Transforming Customer Experiences with Seamless Journey Management

7 days ago


Mackay, Queensland, Australia beBeeAutomation Full time $100,000 - $125,000
Client Journey Manager Role

Job Summary:

We're seeking a seasoned Client Journey Manager to drive seamless client experiences through automation, integrations, and AI. As a key member of our marketing and sales team, you will be responsible for owning the journeys, data, and tools that make marketing and sales flow smoothly.

Responsibilities:

  • Integrate multiple software applications into one consistent and reliable funnel.
  • Design and automate email/SMS flows to nurture, educate, and re-engage prospects until they're sales-ready.
  • Build and maintain AI assistants to integrate with our website and client platforms for FAQs, lead engagement, and after-sale support.
  • Maintain data discipline by keeping UTMs, schema maps, and dedupe rules tight.
  • Develop dashboards to show funnel health, campaign ROI, and sales enablement insights.

Required Skills:

  • 3–6+ years in CRM/Lifecycle/Marketing Automation/RevOps.


  • Mackay, Queensland, Australia beBeeLeadership Full time $81,923 - $123,456

    Job OverviewA dynamic leader is required to drive exceptional customer experiences and achieve business objectives.Key Responsibilities:Develop strong relationships with regular patrons to foster a loyal customer baseCollaborate with the hospitality team to provide seamless service and exceed customer expectationsMaintain high energy levels and lead by...

  • Journey Coordinator

    2 weeks ago


    Mackay, Queensland, Australia Footprints Community Ltd Full time $80,000 - $100,000 per year

    Newly established role for a valuable program in our Mackay RegionFixed-term contract opportunity until 30 June 2026Part Time (38 hours) per fortnightSCHADs Award Level 4A Federal Police Check is required for this role.Footprints Community is a well-regarded not-for-profit provider of community-based services, working in the community for over 30 years. We...


  • Mackay, Queensland, Australia beBeeCustomerAdvocate Full time $61,000 - $83,000

    Job OverviewWe're seeking a detail-driven customer advocate to deliver exceptional experiences for diverse customers.You will have opportunities to learn, grow and achieve in a dynamic environment.Delivering seamless, consistent and tailored customer interactions is essential.Key ResponsibilitiesAs a customer advocate, your primary duties include:Providing...


  • Mackay, Queensland, Australia beBeeLeadership Full time $90,000 - $105,000

    Customer Experience ChampionWe are on a mission to deliver exceptional customer experiences at our stores. As a Customer Experience Champion, you will be leading from the front, ensuring every customer leaves satisfied with their journey.About the RoleDevelop and maintain a customer-centric approach to drive sales and growth.Lead and motivate your team to...


  • North Mackay, Queensland, Australia beBeeManager Full time $100,000 - $125,000

    CRM Manager PositionThis role involves overseeing the lifecycle of customers, managing data and tools to ensure seamless marketing and sales operations. The ideal candidate will be responsible for connecting various platforms such as Pipedrive, Xero, Mailchimp, Kartra, Google suite, Elementor, Canva, SEMrush, and SMS tools into one consistent and reliable...


  • Mackay, Queensland, Australia beBeeFestive Full time $35,120 - $56,260

    Immerse Yourself in the Festive SpiritBecome a vital part of our dynamic team and help us bring joy to our customers during the season.We're seeking enthusiastic individuals to join our store teams as Seasonal Casual Team Members, contributing to a seamless customer experience.Key Responsibilities:Delivering exceptional customer service with warmth and...


  • Mackay, Queensland, Australia beBeeServiceoriented Full time $80,000 - $120,000

    About This RoleWe're seeking a results-driven leader to spearhead our Front Office Operations.As a seasoned supervisor, you'll drive exceptional customer experiences and maintain the highest service standards.Main ResponsibilitiesLead and mentor the Front Office team to achieve outstanding resultsOversee and delegate duties to ensure brand excellence is...


  • North Mackay, Queensland, Australia beBeeTeamwork Full time $49,000 - $74,000

    Join Our Team: Serving Up ExcellenceAs a Crew Member at Burger Urge, you play a vital role in delivering exceptional customer experiences. We're on the hunt for passionate individuals who share our commitment to quality and service.The Role:Our ideal candidate will possess excellent communication skills, be able to work effectively within a team environment,...


  • North Mackay, Queensland, Australia beBeeLeadership Full time $90,000 - $120,000

    **Job Opportunity:**We seek a leader to manage day-to-day branch operations and deliver exceptional customer experiences.Oversee the day-to-day management of a financial services branch, ensuring high levels of service quality and excellence.Coaching and mentoring skills are required to develop and grow Customer Service Officers, with a focus on enhancing...


  • North Mackay, Queensland, Australia beBeeAmbassador Full time $68,000 - $89,000

    As a Customer Experience Ambassador, you will be the first point of contact for our guests and play a vital role in setting the tone for their stay. This dynamic position requires someone who is passionate about delivering exceptional service and creating lasting memories.Key ResponsibilitiesGreet guests warmly and ensure a seamless check-in processProvide...