
Transforming Customer Experiences with Seamless Journey Management
7 days ago
Job Summary:
We're seeking a seasoned Client Journey Manager to drive seamless client experiences through automation, integrations, and AI. As a key member of our marketing and sales team, you will be responsible for owning the journeys, data, and tools that make marketing and sales flow smoothly.
Responsibilities:
- Integrate multiple software applications into one consistent and reliable funnel.
- Design and automate email/SMS flows to nurture, educate, and re-engage prospects until they're sales-ready.
- Build and maintain AI assistants to integrate with our website and client platforms for FAQs, lead engagement, and after-sale support.
- Maintain data discipline by keeping UTMs, schema maps, and dedupe rules tight.
- Develop dashboards to show funnel health, campaign ROI, and sales enablement insights.
Required Skills:
- 3–6+ years in CRM/Lifecycle/Marketing Automation/RevOps.
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