Customer Experience Champion
2 days ago
We're seeking a detail-driven customer advocate to deliver exceptional experiences for diverse customers.
- You will have opportunities to learn, grow and achieve in a dynamic environment.
- Delivering seamless, consistent and tailored customer interactions is essential.
As a customer advocate, your primary duties include:
- Providing personalized support to customers at our branch location.
- Identifying suitable products and services for customers, such as account opening and banking transactions.
- Introducing self-service and digital banking options to make banking easy and secure.
To excel in this role, you'll need to possess:
- A passion for delivering quality customer experiences.
- Strong attention to detail and accuracy in all transactions.
- Customer-centric thinking and an appreciation for diversity and inclusion.
- No prior banking experience required – comprehensive training provided.
We strive to create a workplace where everyone feels valued and respected for their individuality.
In partnership with our employee resource groups, we foster a culture of inclusivity that celebrates diverse backgrounds and identities.
We aim to provide an environment free from barriers and biases, enabling you to work effectively.
For more information on our recruitment process and accessibility features, please visit our website.
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