Journey Coordinator

2 weeks ago

Mackay, Queensland, Australia Footprints Community Ltd Full time $60,000 - $80,000 per year
  • Newly established role for a valuable program in our Mackay Region
  • Fixed-term contract opportunity until 30 June 2026
  • Part Time (38 hours) per fortnight
  • SCHADs Award Level 4
  • A Federal Police Check is required for this role.

Footprints Community is a well-regarded not-for-profit provider of community-based services, working in the community for over 30 years. We specialise in working with older people, those that experience disability, mental illness, as well as those who are at risk of homelessness.

About the Position

The Journey Coordinator plays a
pivotal role within the MyndKind service system, acting as an independent
partner in facilitating an individual?s care journey. This position may
function as a standalone service, be embedded within a Front Door service, or
complement other MyndKind offerings. The Journey Coordinator offers
person-centred practice, ensuring individuals are at the core of their health
and wellbeing. Through collaborative care coordination, the role aims to
enhance service integration, improve access to appropriate supports, and
promote positive mental health outcomes.

We invite applications from
professionals dedicated to advancing recovery-oriented and holistic approaches
within mental health care.

About You

  • Proven experience in building partnerships and collaborations that improve participants outcomes and service delivery.
  • Strong ability to develop and maintain genuine, respectful relationships with individuals accessing MyndKind.
  • Demonstrated capacity to build rapport and trust through a recovery-focused, person-centred, strengths-based, and trauma-informed practice framework.
  • Sound understanding of mental health challenges and their impact on individuals? experiences and support needs.
  • Demonstrate professional and ethical practice.
  • Advanced communication, interpersonal, and organisational skills.
  • Understanding of mental health challenges and their impact on individuals.
  • Knowledge of, or the ability to quickly acquire knowledge of, regional supports and services to enhance service navigation.
  • Ability to work both collaboratively and independently.
  • Have the ability to meet deadlines in a high demand work environment and to exercise judgment and initiative.
  • Proficient in the use of Microsoft Office Suite and digital client management software.
  • Holds a current Queensland C-Class Driver?s Licence.
  • A Federal Police Check, Blue Card, and National Worker Screening or Yellow Card is are required for this role.

Benefits of joining Footprints:

  • Attractive remuneration with generous salary sacrifice benefits
  • Flexible work arrangements
  • Opportunities for ongoing professional development and training
  • A committed and friendly teamwork environment

For further information please contactAmy Griesheimer, Team Leader - Mobile: or

Applications close: 31/08/2025. Shortlisting and interviews will commence as soon as applications are received.

The full position description is available on our website 

Footprints encourages applications from all people. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, Footprints strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

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