Case Manager

3 days ago

North Parramatta, New South Wales, Australia Uniting Full time
About the Role

We are seeking a highly skilled and compassionate Case Manager to join our team at Uniting. As a key member of our multidisciplinary team, you will provide holistic, culturally competent, and women-centered care to expectant mothers in crisis-supported accommodation.

Key Responsibilities
  • Provide skilled and safe care to expectant mothers, working collaboratively with the multidisciplinary team to ensure their needs are met.
  • Create and facilitate a variety of groups and programs to target expectant mothers within crisis accommodation, ensuring they meet all compliance indicators and regulations.
  • Ensure the continuing improvement of group and individual services delivered by participating in quality improvement processes to promote evidence-based, best practice standards.
  • Work collaboratively to maintain effective, sustainable relationships with young mothers and their families/significant others to promptly respond to their mental health and prenatal needs.
Requirements
  • Tertiary level qualifications in Social Work, Psychology, social welfare, or a related discipline (minimum Diploma qualification).
  • Three (3) years or more experience in case management or relevant work experience in young people or child protection.
  • Experience working with young mothers at risk of homelessness or early childhood.
  • Strong organisation skills and attention to detail to prepare reports, manage caseload, and follow-up appointments.
  • Ability to work with mothers with complex issues using a strengths-based approach.
  • Demonstrated experience in liaising with other professionals to develop partnerships and referral pathways.
  • Ability to engage with new parents and their significant other.
  • Previous experience in working in Perinatal care and with young mothers at risk of homelessness.
  • Ability to provide effective assessment and referral for a variety of issues and facilitate young people's access to services that will meet their needs.
  • Demonstrated ability to work within a recovery-oriented model, utilising a person/family-centered approach.
  • Demonstrated ability and experience in group facilitation.
  • Demonstrated experience in liaising with other professionals to develop partnerships and referral pathways.
  • Excellent verbal and written communication skills, including the ability to keep accurate documents.
What We Offer
  • A rewarding career with a leading provider of community services.
  • Hands-on training, development, and mentoring opportunities.
  • Tax-free salary packaging entitlements of up to $15,990 per year.
  • Tax-free salary packaged meal and entertainment card of up to $2,650 per year.
  • Staff discounts and cash-back programs with major retailers.
  • Flexible work arrangements.

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