Case Manager

1 week ago

Parramatta, New South Wales, Australia Australian Barnardos Recruitment Services Full time
About the Role

Barnardos Australia is seeking a skilled Case Manager to join our Family Connect and Support Program team in Auburn. As a Case Manager, you will play a critical role in providing early intervention and family support services to vulnerable children and families.

Key Responsibilities
  • Conduct comprehensive assessments of families' needs and risks, utilizing a provided assessment framework.
  • Provide information, referral, and advocacy to support clients in accessing appropriate services.
  • Deliver service delivery as per program service specifications and Barnardos policies, procedures, and processes.
  • Coordinate case management for clients receiving interim casework from the FCS and support them in accessing other suitable services.
  • Follow up with clients accepted by other services to confirm engagement with local resources and services.
  • Provide practical assistance, including financial literacy support, to alleviate poverty and disadvantage.
  • Monitor child protection issues, consult with supervisors, and act in accordance with the NSW Child and Young Persons (Care and Protection) Act 1998 and Barnardos' Child Safety & Wellbeing Policy.
  • Consult and seek guidance from Team Leaders for clients with escalating risks and needs.
  • Establish and maintain network relationships with key agencies, providers, and referral services.
  • Work respectfully with clients and provide culturally appropriate support.
Requirements
  • Tertiary qualification in Social Work, Psychology, or a related discipline.
  • Demonstrated experience working with children and young people in a child protection context, including comprehensive assessment.
  • Experience and skills in information provision, intake, assessment, and referral of working with families in need of support services.
  • Excellent understanding of child protection issues and client vulnerabilities, such as drug and alcohol use, domestic violence, mental health issues, and the impact of trauma.
  • Flexibility in working hours and ability to meet families at convenient times.
  • Full unrestricted NSW driver's license.
About Barnardos Australia

Barnardos Australia is one of Australia's leading children's social care agencies, focused on building relationships between children, young people, their families, and the community. We are committed to supporting vulnerable children to thrive through effective evidence-informed and research-based programs.

Benefits of Working with Barnardos
  • Development opportunities through individual and group mentoring.
  • Secondments, acting up, and project work.
  • Flexible working arrangements.
  • Cultural leave.
  • A day off during NAIDOC week.
  • Additional annual leave during the Christmas/New Year break.
  • Volunteer opportunities at community events.
  • Support for Aboriginal and Torres Strait Islander staff through the Aboriginal Cultural Unit (ACU) and Barnardos Indigenous Group (BIG).
Salary and Benefits

Base salary: $73,804 to $97,388 per annum, plus leave loading and superannuation. Packaging available to receive $15,860 of your salary tax-free. Motor vehicle packaging available on selected roles.

Requirements for Employment

To be considered for roles with Barnardos, you will need to have (or be willing to have conducted) a National Police Clearance and current Working with Children check Clearance (or APP number) and for the ACT a Drivers History Check, Working with Vulnerable People Card, and CYPS Check.

Vaccination for COVID-19 is a condition of employment and engagement with Barnardos.

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