Warranty Expert

5 days ago


Melbourne, Victoria, Australia beBeeWarranty Full time $75,000 - $80,000
Job Description">

As a key member of our team, you will play a pivotal role in ensuring the integrity of our warranty processes. Your expertise will help maintain the highest standards of quality and efficiency in all claims.

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This position offers a unique opportunity to collaborate with various teams, both locally and internationally, while contributing to the continuous improvement of our warranty procedures.

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You will provide technical support for business operations, ensuring that all vehicles are maintained to a high standard. Additionally, you will monitor and report emerging trends in warranty claims, providing regular feedback to enhance business processes and update technical communication.

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About You:

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  • ">
  • Qualified Automotive Technician with Motor Mechanic trade qualifications">
  • At least 4 years of post-apprenticeship experience">
  • Strong communication skills and analytical abilities">
  • Excellent problem-solving and negotiation skills">
  • Ability to work effectively within team environments and build strong relationships with external and internal partners">
  • Highly organised and able to prioritise competing demands">
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Key Responsibilities:

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  • Provide warranty support to dealers">
  • Adjudicate high-value and complex warranty claims">
  • Prior authorisation requests (PARs)">
  • Collaborate across teams to resolve SBO issues">
  • Monitor and report trends in warranty claims">
  • Participate in department initiatives to drive ongoing improvements">
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