Fitness Journey Advocate

6 days ago

Melbourne, Victoria, Australia beBeeCareer Full time $42,000 - $60,000

Join Our Community of Fitness Enthusiasts

A leading health and wellness provider, we operate numerous clubs across the country. We believe that fitness has the power to transform lives. Working with us is a chance to be part of a team that empowers individuals to take control of their health.

As a Member Support Consultant, you will play a vital role in our success. You will interact with members daily, providing exceptional customer service and inspiring them to achieve their fitness goals.

The Opportunity

No two days are the same as an MSC. You will have the opportunity to interact with people from all walks of life. In this role, you will drive membership growth by performing outreach activities - generating and converting leads by inspiring people to take action that has a positive impact on their physical, mental, and emotional wellness. You aid membership retention through positive interaction with our existing members, assisting them with enquiries, and providing exceptional customer service that motivates them to continue their fitness journey.

Key Responsibilities:

  • Drive membership growth through proactive sales promotions and referrals campaigns
  • Generate and convert high-quality sales leads through community outreach, seeking referrals and identifying new business opportunities
  • Provide sales presentations and tours to prospective members
  • Enhance member experiences through positive and personalized interactions
  • Achieve successful outcomes to enquiries
  • Engage actively in member retention programs, inspiring members to continue their fitness journey
  • Regular service calls to new and existing members to keep them engaged in their journey

Requirements

- Current First Aid & CPR certificate
- Problem-solving mindset and ability to provide solutions that meet the needs of potential members
- Excellent communication skills - able to talk to anyone with ease and inspire them to take action
- Drive - goal-focused and continuously looking for new ways to excel
- Team player - able to rally through hard times and celebrate personal and team success
- Customer focused - able to build rapport with people of all backgrounds and motivated to help them achieve their goals

What We Offer

We can give you a career with meaning where you can see how your actions positively impact the lives of others daily. We pride ourselves on our energetic and supportive culture where you'll feel like one of the family from day one.

Additional Benefits:

- An hourly rate of $29.04 (inclusive of casual loading)
- Commission
- Complimentary Platinum Membership
- Career opportunities with FLG - develop your career across our brands, locations, and disciplines

Elevate your professional and personal growth with access to industry-leading learning and development content. Explore 90,000+ online courses, including languages, presentation skills, customer service, and social media training. Unlock your potential and conquer new heights with our exciting learning and development content.

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