Hotel Reservation Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeReservation Full time $72,000 - $88,000
Hotel Reservation Management Opportunity

We are seeking a highly skilled professional to manage our hotel's front desk and reservations process.

  • Main Responsibilities:
  • Supervise and support the reservations team to ensure high-quality service standards.
  • Develop strategies to maximize occupancy and revenue.
  • Handle incoming inquiries in a timely manner, focusing on upselling and revenue opportunities.
  • Manage room bookings for maximum back-to-back efficiency and monitor availability.
  • Coordinate group bookings and resolve customer requests.
  • Maintain accurate records and statistics for sales teams.
Key Requirements:
  • Previous experience in hotel reservations is essential.
  • Able to thrive in fast-paced environments.
  • Natural problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality.
Benefits Package:
  • Endless growth opportunities within the hospitality industry.
  • Discounted accommodation and dining privileges.
  • Complimentary dry cleaning and car parking services.
  • Annual service recognition and tenure milestones.
  • Industry-leading leave policies.

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