Business Development Representative

2 weeks ago

Joondalup, Australia RAC of WA Full time

RAC Roadside Services is a leading provider of automotive breakdown and recovery services, dedicated to delivering exceptional member experiences. With a strong focus on innovation, efficiency, and member satisfaction, we are constantly seeking talented professionals to join our dynamic team.

We are currently seeking a highly motivated and reliable sales professional who is confident and an exceptional networker. This role focuses on fostering and managing customer relationships by thoroughly understanding and researching their needs. You will identify how our products can best support them, ensuring all interactions are efficient, timely, and productive.

Key Responsibilities:

  • Build Strong Relationships: Foster connections with existing customers and explore new business opportunities.
  • Understand Customer Needs: Gain a deep understanding of customer businesses to identify how our products can best support them.
  • Regular Follow-Ups: Conduct meetings and follow-ups to educate customers on available options.
  • Drive Sales: Ensure customer interactions lead to successful sales of Business Wise products.
  • Scheduled Meetings: Plan and attend regular offsite meetings to keep customers informed about product benefits and services.
  • Resolve Queries: Address customer queries and complaints with clear, transparent information.
  • Identify Improvements: Spot business process improvements and opportunities.
  • Maintain Records: Keep accurate account details and log new and existing customer information daily.
  • Retention Programs: Implement retention programs monthly to maintain customer loyalty.
  • Market Research: Conduct research to identify and refine target markets.

Requirements:

  • Experience in a sales or customer service environment promoting commercial or retail products.
  • Exceptional communication skills.
  • A competitive spirit.
  • Strong relationship building skills.
  • Proven Proficiency in MS Office Suite, MS Teams and other relevant software.

What's in it for you:

  • Full time, permanent opportunity with fortnightly pay.
  • Balanced workload within approachable and inclusive team.
  • Flexible work arrangements (in office/work from home).
  • Competitive compensation and RAC Employee benefits and discounts.
  • A workplace culture where our people feel valued, respected and empowered.
  • Be part of a purpose led organisation that gives back to the WA community.
  • An environment that values ongoing career development.
  • Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services.
  • Opportunities for community engagement and corporate volunteering.
  • Access to one of Perth's most active social clubs.

About RAC of WA:

RAC of WA is a leading provider of automotive breakdown and recovery services, committed to delivering exceptional member experiences.

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