Sales and Service Representative
4 days ago
Travelex Retail Sales Consultant Opportunity
We are seeking a self-motivated and friendly retailer/customer service expert to join our Retail Team at Travelex, the world's largest foreign exchange company. As a Sales and Service Representative, you will be the face of Travelex, representing our brand by promoting our exciting travel money products, exceeding customer expectations, and owning the Travelex store like it's your own.
About UsFounded in 1976, Travelex has over 1,100 stores across the globe. We pride ourselves on providing the best customer service in the industry as we play a vital part in our customer's travel journey.
The Opportunity: This is an excellent chance for a sales-driven individual with excellent communication skills to grow their career in a dynamic environment. You will have the opportunity to work independently and as part of a team, delivering excellence in customer service and achieving individual KPIs/targets.
Key Responsibilities- Deliver Exceptional Customer Service: Provide high-quality service to customers, ensuring their needs are met and exceeded.
- Promote Travelex Products: Promote our exciting travel money products to all customers, maximizing sales and increasing revenue.
- Digital Presence: Embrace our digital mindset by engaging with customers on social media platforms, Google reviews, and Facebook.
- Store Management: Monitor stock levels, investigate discrepancies, and report accordingly.
- Compliance: Comply with all company and location policies and procedures, including legal requirements.
To be successful in this role, you will require:
- Passion for Travel: A genuine enthusiasm for travel and a positive can-do attitude.
- Excellent Communication Skills: Strong verbal and written communication skills, with the ability to build and maintain relationships.
- Ability to Work Independently: Able to work independently and as part of a team, with a strong attention to detail and accuracy.
- Retail Experience: Previous retail, cash-handling, or banking experience is desirable but not essential.
As a member of our Retail Team, you can expect:
- Opportunities for Growth: Development opportunities that will see you thrive and advance your career.
- Comprehensive Training: Ongoing training conducted by specialized trainers.
- Positive Work Environment: A positive and team-oriented workplace culture that values work-life balance and inclusivity.
- Ongoing Benefits: Paid parental leave, health & wellbeing programs, social club, and more.
We estimate the salary for this position to be around $55,000 - $65,000 per annum, depending on location and experience. If you are passionate about delivering exceptional customer service and growing your career in a dynamic environment, please apply.
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