Care Service Coordinator
1 month ago
Across Australia, Just Better Care provides high-quality in-home aged care and disability support services. Our mission is to empower individuals to live independently and maintain connections with their local community.
Role OverviewThe In-Home Care Manager will play a pivotal role in delivering exceptional service experiences for our customers. This includes developing and managing customer service schedules, ensuring seamless communication with Community Support Professionals, and providing coaching and supervision to ensure quality service delivery.
Key Responsibilities:- Develop and manage customer service schedules, including service planning, confirmation, and short notice placements and cancellations
- Prepare and transmit schedules for customer services to Community Support Professionals
- Arrange replacement staff to cover planned or unplanned absences and shift changes
- Provide coaching, supervision, support, and direction to Community Support Professionals to ensure quality service is provided to people they support
- Monitor the implementation of individualised plans for customers
- Verify allocation of Community Support Professionals against customer service schedules to ensure timesheet data is processed in a timely manner
- Maintain and update data in company information systems
To succeed in this role, you will require:
- Caring, compassionate, and friendly demeanor
- Demonstrated high-level verbal and written communication skills, including familiarity with Microsoft Suite
- Proven relationship management with internal and external stakeholders, as well as good interpersonal, negotiation, and problem-solving skills
We offer a competitive salary range of $65,000 - $85,000 per annum, depending on experience, plus additional benefits such as professional development opportunities and a supportive work environment.
-
Care Coordinator Assistant
4 weeks ago
Cairns, Queensland, Australia Just Better Care Full timeAbout the RoleThis is an exciting opportunity to work with Just Better Care as a Care Coordinator Assistant, providing person-centred care and support to our customers in their homes. The role involves travelling between customer's homes, assisting them with daily living and lifestyle requirements.
-
Care Service Manager
4 weeks ago
Cairns, Queensland, Australia Just Better Care Full timeAbout Just Better Care:We provide in-home aged care and disability support services across Australia, empowering people to live independently.Our experienced team is dedicated to delivering quality care and support, ensuring individuals stay connected to their local community.Key Responsibilities:Developing customer service schedules, including planning and...
-
Regional Care Coordinator Lead
1 month ago
Cairns, Queensland, Australia Precruitment Full timeWe are seeking a skilled Senior Community Care Coordinator to join our local government team in Regional Queensland. This permanent role offers a unique opportunity to lead and grow while making a meaningful difference in the community.About the OpportunityThis isn't just a job, it's a chance to be at the forefront of shaping better lives for the community....
-
Healthcare Coordinator Specialist
1 month ago
Cairns, Queensland, Australia Just Better Care Full timeJob DescriptionThe role of a Registered Nurse Coordinator at Just Better Care involves providing high-quality care and support to customers in their homes, working closely with medical practitioners and Allied Health professionals.The successful candidate will be responsible for administering medications, providing complex clinical care, and monitoring...
-
Community Care Coordinator Lead
4 weeks ago
Cairns, Queensland, Australia Precruitment Full timeSenior Community Care Coordinator OpportunityWe are seeking an experienced Senior Community Care Coordinator to join our team in Regional Queensland.As a leading recruitment consultancy, we pride ourselves on delivering high-quality services to local businesses and government organisations. This role offers a unique opportunity to make a lasting impact on...
-
Care Support Specialist
4 weeks ago
Cairns, Queensland, Australia Just Better Care Full timeAbout Just Better Care:">We provide in-home aged care and disability support services, supporting individuals to live independently.Our experienced team delivers high-quality services to ensure people can stay connected to their local community.Job Responsibilities:Coordinate customer service schedules, including planning, confirmation, and short notice...
-
Regional Care Coordinator Leader
3 weeks ago
Cairns, Queensland, Australia Precruitment Full timeLead a purposeful career in Regional Queensland's heart, where history and adventure blend.Company OverviewPrecruitment is the leading recruitment consultancy in this vast region, serving local businesses, the Queensland Government, and Local Government with permanent and temporary roles.The OpportunityAs a Senior Community Care Coordinator, you'll shape...
-
Community Care Coordinator
4 weeks ago
Cairns, Queensland, Australia Precruitment Full timeAbout the RoleWe are seeking a Senior Community Care Coordinator to join our team in Regional Queensland.Key ResponsibilitiesDevelop and implement personalized care plans for clients, focusing on chronic disease management and well-being.Collaborate with healthcare providers and clients to ensure seamless and high-quality care.RequirementsA relevant Primary...
-
Care Support Specialist
4 weeks ago
Cairns, Queensland, Australia Point Care Pty Ltd. Full timeAt Point Care Pty Ltd., we are committed to providing exceptional care and support services to individuals with disabilities. We are currently seeking a skilled and compassionate Care Support Specialist to join our team.About the RoleThis is a rewarding opportunity to work in a dynamic environment, where you will have the chance to make a meaningful...
-
Business Services Coordinator
4 weeks ago
Cairns, Queensland, Australia BDO Australia Full timeYour New OpportunityBDO Australia is a trusted adviser to clients seeking audit, tax and advisory services. As one of the world's leading accounting organisations, we service clients of all types and sizes across various industry sectors.Our office in North Queensland has an exciting opportunity for an enthusiastic and collaborative Business Services...
-
Care Coordinator Nurse for Home Care
4 weeks ago
Cairns City, Queensland, Australia Right at Home Far North Queensland Full timeAbout Right at Home Far North QueenslandWe are one of the largest home care providers in the world, with over 700 offices in eight countries. Our mission is to improve the quality of life of those we serve.Job OverviewThis is a unique opportunity to join our growing team in Far North Queensland as a Care Coordinator Nurse. You will work closely with clients...
-
Care Coordinator for Older Australians
4 weeks ago
Cairns City, Queensland, Australia Myhomecare Full timeAbout MyhomecareEstablished over 100 years ago, Myhomecare has been providing exceptional care to older Australians. Our innovative team is dedicated to delivering the highest level of medical and personal care to our community's most vulnerable members.About the RoleWe are seeking a highly skilled Registered Nurse to join our team as a Care Coordinator. As...
-
Care Support Specialist
3 weeks ago
Cairns, Queensland, Australia Just Better Care Full timeAbout Just Better Care:We provide in-home aged care and disability support services across Australia, empowering people to live independently.With over 15 years of experience, our compassionate team helps older individuals and those with disabilities stay connected to their local community while maintaining their independence.Duties and...
-
Healthcare Coordinator Specialist
4 weeks ago
Cairns, Queensland, Australia Just Better Care Full timeAbout the Role:This is a permanent part-time position starting with 3 days per week, with the possibility to increase to 5 days. The role involves traveling between customers' homes and providing individualized support in accordance with their support plans and/or medical practitioners' directions.Key Responsibilities:Collaborate with medical practitioners...
-
Medical Support Coordinator
4 weeks ago
Cairns, Queensland, Australia Just Better Care Full timeJob Summary:This is a permanent part-time position starting with 3 days per week with the possibility to increase to 5 days.The role involves travelling between customers' homes and providing individualized and personalized support to customers in accordance with their support plans and/or medical practitioners' directions.About the Role:Work collaboratively...
-
Care and Support Specialist
4 weeks ago
Cairns, Queensland, Australia Just Better Care Full timeAbout the Role:This is an exciting opportunity to make a positive difference in people's lives by providing person-centred care and support as part of our team at Just Better Care.Duties and Responsibilities:Assist customers with daily living activities, including personal care, domestic assistance, and social support.Support customers with complex needs,...
-
Aged Care Support Specialist
1 month ago
Cairns City, Queensland, Australia Infinite Care Full timeAt Infinite Care, we're seeking dedicated individuals to join our Hotel Services team. This role plays a vital part in ensuring the comfort and safety of our residents, staff, and families.The successful candidate will be responsible for maintaining a clean and comfortable environment, working collaboratively with colleagues to achieve this goal.About the...
-
Care Professional
1 month ago
Cairns, Queensland, Australia CRUX Management Services Full timeUnlock Your Potential with CRUX Management ServicesAs a Service Coordinator Assistant with CRUX Management Services and our partner Southern Cross Support Services (SCSS), you'll play a vital role in supporting individuals with their daily needs. Our clients value giving them purpose, belonging, and security in their everyday lives.In this role, you may...
-
Hospitality Assistant
4 weeks ago
Cairns City, Queensland, Australia Infinite Care Full timeAt Infinite Care, we strive to provide a safe and comfortable environment for our residents, staff, and families.The Hotel Services Department plays a vital role in maintaining this environment, with a fast-paced and physically demanding work atmosphere that requires individuals to move, lift, and push items around the facility.We are seeking an effective...
-
Executive Catering Services Manager
3 weeks ago
Cairns City, Queensland, Australia Cater Care Full timeAbout Cater CareCater Care is a 100% Australian owned and operated catering and facilities services provider, setting itself apart from competitors. Since establishment in 1999, Cater Care has enjoyed substantial growth based on its reputation as a recognised and highly respected service provider throughout Australia.We strive to create a home away from home...