Building Strong Business Relationships

5 days ago

Brisbane, Queensland, Australia beBeeClientRelationship Full time $80,000 - $120,000

We are a leading provider of SME lending solutions, offering a range of financing options to support the growth and development of small businesses.

As a Client Relationship Officer, you will play a crucial role in delivering exceptional customer service and support to our clients, helping them to thrive in today's marketplace.

Your key responsibilities will include:

  • Conducting accurate verification calls to perform due diligence on client debtor accounts
  • Maintaining accurate risk assessments by detecting and rectifying potential client breaches of policy
  • Collaborating with the lending team to ensure seamless risk assessments and credit review processes
  • Assisting the Client Relations team with monthly portfolio reviews and providing insights for business growth opportunities

To succeed in this role, you will need:

  • A passion for delivering exceptional customer service and building strong relationships
  • Previous experience in banking & finance, preferably with a focus on relationship management
  • Strong ability to work as a member of a team, collaborating effectively with colleagues to achieve business objectives
  • Excellent communication skills, both verbal and written, with the ability to articulate complex ideas clearly and concisely
  • Strong numeracy and financial analysis skills, with the ability to interpret data and provide insightful recommendations
  • Excellent time management and prioritization skills, with the ability to manage multiple tasks and deadlines efficiently
  • High level of initiative and problem-solving skills, with the ability to think critically and develop innovative solutions

We offer a supportive and inclusive culture, opportunities for professional development and certifications, and a range of benefits to support your physical, mental, and financial health.

Benefits:

  • A competitive salary and bonus structure
  • A comprehensive benefits package, including health insurance, retirement planning, and employee assistance programs
  • Ongoing training and development opportunities, including certification programs and mentorship initiatives

About Us:

We are a market leader in SME lending solutions, dedicated to supporting the growth and development of small businesses. Our mission is to provide personalized service and tailored solutions to meet the unique needs of each client, while maintaining a commitment to excellence and integrity.

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